Katie Cifuentes
Raleigh,NC
Summary
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
7
7
years of professional experience
Work History
Daycare Worker
Noemy’s Home Daycare
Raleigh, NC
06.2019 - Current
- Taught children to organize toys, wash hands, and share by leading by example.
- Assisted in creating a nurturing atmosphere by actively engaging with children through play, conversation, and care routines.
- Developed engaging lesson plans to promote early childhood education and social skills.
Server
Olive Garden
Raleigh, NC
06.2025 - 04.2026
- Provided exceptional customer service by managing guest inquiries and ensuring satisfaction.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Life Insurance Agent
PHP Agency Inc.
Cary, NC
04.2022 - 04.2024
- Developed customized life insurance plans to meet clients' unique financial needs.
- Educated clients on policy options, benefits, and terms to enhance understanding.
Busser
Mia Francesca
Raleigh, NC
09.2020 - 01.2021
- Collaborated with kitchen staff to ensure timely delivery of food and drinks.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Education
High School Diploma -
Millbrook High School
Raleigh, NC06.2019
Skills
- Patience and empathy
- Infant care
- Cleaning and sanitizing
- Health and safety regulations
- Documentation and record keeping
- Activities planning
- Fast learner
- Highly dependable
- Excellent attention to detail
- Exceptional customer service
- Strong work ethic
- Guest engagement
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
French
Elementary
Korean
Elementary
Timeline
Server
Olive Garden
06.2025 - 04.2026
Life Insurance Agent
PHP Agency Inc.
04.2022 - 04.2024
Busser
Mia Francesca
09.2020 - 01.2021
Daycare Worker
Noemy’s Home Daycare
06.2019 - Current
High School Diploma -
Millbrook High School