Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Katie Comer

Kennesaw,GA

Summary

To leverage my experience in serving internal and external customers, implementing policies, driving procedural efficiency, and solving problems with innovative solutions to add value and further the mission of the organization while making a difference in the larger community

Overview

3
3
years of professional experience
1
1
Certification

Work History

Claims Adjuster

Geico
06.2022 - 10.2023
  • Examined claims forms and other records to determine insurance coverage.
  • Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
  • Consistently provided excellent customer service shown through steady exemplary client reviews
  • Researched and analyzed policy contracts to verify proper payment of claims.
  • Conducted comprehensive interviews of witnesses and claimants to gather facts and information.
  • Established relationships with clients and insurance companies to foster timely claims resolution.

Non-Book Lead

Books a million
04.2021 - 02.2022
  • Promoted to Non-Book Lead after five months as cashier
  • Maintain all merchandising displays
  • Use creativity to problem solve fixture organizational issues
  • Main person responsible for putting out product efficiently and merchandising effectively during regular and truck shifts
  • Encourage and hold team members responsible for meeting goals
  • Winner of up sale contest within three months of employment.

Trainer

Chick-fil-a
05.2020 - 04.2021
  • Trained new employees in all areas of customer relations, including proper phone etiquette and handling complaints
  • Distributed workload to ensure efficiency in a high volume, fast-paced environment
  • Demonstrated the correct way to use equipment
  • Upheld standards of operational excellency
  • Provided ongoing mentorship of current and new employees, resulting in stronger staff development and increased productivity
  • Monitored employee behavior and reported suspicious behavior as appropriate
  • Conducted quality awareness training.

Education

College Courses -

College of Southern Maryland

High School Diploma -

Lackey High School

Professional Development Courses -

Excel Basics by XelPlus Spreadsheet Academy
03.2022

Professional Development Courses -

Introduction to Microsoft Word 365 - Alison Education
03.2022

Certification - Graphics Programs -

Adobe Photoshop - College of Southern Maryland
04.2021

Certification - Graphics Programs -

Adobe Illustrator - College of Southern Maryland
02.2021

Skills

  • Multi-tasking in a fast-paced environment
  • Confident and understanding in communication
  • Effective time management
  • Identifying problems; proposing and implementing solutions
  • Flexible in a rapidly changing environment
  • Customer relationship focused - internal and external
  • Proficient with Microsoft Word, Excel, PowerPoint, Outlook, and Teams
  • Strong collaborator
  • Attentive and active listener
  • Critical thinking
  • Conflict resolution

Certification

Currently Licensed to Adjust Claims in Delaware Connecticut and North Carolina


Timeline

Claims Adjuster

Geico
06.2022 - 10.2023

Non-Book Lead

Books a million
04.2021 - 02.2022

Trainer

Chick-fil-a
05.2020 - 04.2021

College Courses -

College of Southern Maryland

High School Diploma -

Lackey High School

Professional Development Courses -

Excel Basics by XelPlus Spreadsheet Academy

Professional Development Courses -

Introduction to Microsoft Word 365 - Alison Education

Certification - Graphics Programs -

Adobe Photoshop - College of Southern Maryland

Certification - Graphics Programs -

Adobe Illustrator - College of Southern Maryland

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Katie Comer