Hi, I’m
Lexi Schumacher
Bend,Oregon
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
years of professional experience
Work History
The Center of Orthopedics & Neurosurgical CareBend, Oregon
Intake Specialist
07.2023 - Current
Job overview
- Gather all past and present patient medical history prior to appointment
- Conduct in-person interviews with patients to obtain medical history
- Accurately enter medical history information into the electronic health record
- Assist patients with walk-up needs regarding medical records and Release of Information requests.
The Center of Orthopedics & Neurosurgical CareBend, Oregon
Patient Services Specialist
01.2023 - 07.2023
Job overview
- Greet patients, visitors, and medical staff in a consistently friendly and courteous manner
- Maintain, verify, and update patient demographics and insurance information while maintaining confidentiality
- Check in, process, and schedule patients in a fast-paced clinic setting.
Rogue Real Estate and Property ManagementBend, Oregon
Office Coordinator
11.2021 - 12.2022
Job overview
- Assist tenants, owners, and applicants with inquiries over the phone and through email
- Collect and deposit any rent payments
- Process 30-day notices given by tenants following all company policies
- Create listings for all upcoming rentals across all listing platforms
- Manage, sort, and dispense incoming mail, prepare outgoing mailings
- Input client information into company database to provide the team with quick access to essential client data
- Verified and updated account information into the company computer system.
ATL CommunicationsBend, Oregon
Customer Success Representative
01.2021 - 10.2021
Job overview
- Responded to our clients by answering questions and resolving problems related to LNP and RespOrg services in a timely and confident manner both over the phone and through a ticketing system
- Company certified to demo one of the main products and onboard new clients
- Created instructional documents for in-house and customer-facing procedures
- Managed and trained our offshore team to be able to work with one of our biggest international clients.
WalmartBoone, North Carolina
CAP Team 2 Associate
08.2018 - 07.2020
Job overview
- Collaborate with CAP team to operate as an efficient stocking team
- Unload trucks and sort products in the backroom
- Stock products properly in various departments in the timeframe given.
WalmartBend, Oregon
Electronics / Sporting Goods Associate
06.2016 - 08.2018
Job overview
- Worked with the team to keep the department clean and zoned
- Audit back bins to help keep on-hand count accurate
- Aid setup and takedown of displays
- Followed state procedures on guns and ammo sales and hunting and fishing licenses.
WalmartBend, Oregon
Site to Store Pick up Today Associate
03.2017 - 09.2017
Job overview
- Performed customer service problem resolution including late orders, damaged items, and customer returns
- Fulfilled and processed customer in-store and online pickup orders
- Kept a clean and organized work area.
WalmartBend, Oregon
Cashier / Customer Service Associate
10.2014 - 06.2016
Job overview
- Checked out customers in a fast and accurate manner
- Utilized proper procedures for alcohol and tobacco sales
- Processed checks and money orders for customers
- Handled returns, exchanges, and refunds while following company policies
- Maintained a balanced cash drawer.
Education
La Pine Senior High School
High School Diploma
06.2014
Skills
- Proficient in Microsoft Office and Google platform
- Type 45 words a minute
- Multi-tasking in a fast-paced environment
- Filing and paper management
- Data Entry
- Records Management
- Critical Thinking Skills
- Scheduling appointments
- Compassionate communication
- Rent collection
- Adaptable
- Administrative Support
- Cash handling
Timeline
Intake Specialist
The Center of Orthopedics & Neurosurgical Care
07.2023 - Current
Patient Services Specialist
The Center of Orthopedics & Neurosurgical Care
01.2023 - 07.2023
Office Coordinator
Rogue Real Estate and Property Management
11.2021 - 12.2022
Customer Success Representative
ATL Communications
01.2021 - 10.2021
CAP Team 2 Associate
Walmart
08.2018 - 07.2020
Site to Store Pick up Today Associate
Walmart
03.2017 - 09.2017
Electronics / Sporting Goods Associate
Walmart
06.2016 - 08.2018
Cashier / Customer Service Associate
Walmart
10.2014 - 06.2016
La Pine Senior High School
High School Diploma
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