Summary
Overview
Work History
Education
Skills
Timeline
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Katie Coryea

Altona,New York

Summary

Proven in enhancing operational efficiency at Just-N-Time Express, I excel in dispatch coordination and customer relations, optimizing route navigation and schedule management. Skilled in database management, I've significantly improved service delivery by prioritizing over 100 daily calls, showcasing my ability to manage and resolve issues swiftly, ensuring high customer satisfaction and productivity. Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects.

Overview

25
25
years of professional experience

Work History

Dispatcher

Just-N-Time Express
05.2020 - Current
  • Maintained updated and detailed records of calls in physical and electronic database.
  • Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
  • Closely monitored dispatch board to triage and prioritize over 100 daily calls.
  • Directed dispatching, routing, and tracking of 20 fleet vehicles.

Logistics Coordinator

Beeline Logistics
02.2012 - 06.2019
  • Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
  • Tracked orders and notified customers of status or potential delays.
  • Negotiated freight rates with third-party vendors to acquire cost-effective contracts.
  • Registered vendors and customers on database to maintain updated roster.

Animal Handler

Wyeth Pharmaceuticals
01.2009 - 05.2010
  • Administered medications to animals in treatment and documented changes in condition.
  • Kept animals clean and free of contaminants to promote optimal health.
  • Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
  • Protected animals from care errors by maintaining clear and secure tags.
  • Fed and watered animals to provide necessary nutrients and keep pets healthy.
  • Prepared special diets for animals to accommodate specific health conditions and species-specific needs.
  • Washed, trimmed, and brushed animals to maintain good grooming standards.
  • Monitored animals for signs of disease, illness, or injury and communicated concerns to owners.

Production Helper

Wyeth Pharmaceuticals
02.2000 - 01.2009
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Organized work to meet demanding production goals.
  • Resolved issues quickly to maintain productivity goals.
  • Supported machine operators in setup and operation of production equipment resulting in efficient runs.
  • Managed inventory levels and restocked supplies to keep up with high production needs.
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Maintained machinery to prevent overloads and avoid malfunctions.
  • Unloaded finished products from machines and loaded onto carts or conveyor.
  • Followed strict quality control processes and procedures to meet high standards.

Education

Medical Office Assistance

CV Tech
Plattsburgh, NY

High School Diploma -

NACS
Ellenburg Depot, NY

Veterinarian Assisting

Wyeth Pharmaceuticals
Chazy, NY

Skills

  • Route Navigation
  • Dispatch Coordination
  • Schedule Management
  • Database Management
  • Customer Relations
  • Data Entry
  • Customer Relationship Management
  • Prioritizing calls

Timeline

Dispatcher

Just-N-Time Express
05.2020 - Current

Logistics Coordinator

Beeline Logistics
02.2012 - 06.2019

Animal Handler

Wyeth Pharmaceuticals
01.2009 - 05.2010

Production Helper

Wyeth Pharmaceuticals
02.2000 - 01.2009

Medical Office Assistance

CV Tech

High School Diploma -

NACS

Veterinarian Assisting

Wyeth Pharmaceuticals

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Katie Coryea