KATIE DAVIS
West Jordan,Utah
Summary
Dynamic individual with hands-on experience in customer service and the medical field. Talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
11
11
years of professional experience
Work History
Business Owner
Life Touched Up
09.2016 - Current
- Builds solid partnerships with selected organizations to promote brand strategy
- Communicates with team, customers and vendors to resolve disputes
- Outlines new business goals, objectives growing social media followers year two from 5k to 17k by year six
- Oversees day-to-day activities to facilitate business operations
Receptionist
Families First Pediatrics
09.2022 - 09.2023
- Helped patients complete necessary medical forms and documentation.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Supports customers via telephone, email, and live chat as well as face-to-face
- Handles numerous calls per day to appropriate recipients using multi-line system
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
Support Specialist
Seminaries and Institutes
12.2014 - 06.2016
- Trained users on operation and care for installed equipment
- Prepared teacher and students schedules
- Tracked all financial expenditures and kept detailed records
- Controlled inventory of equipment and supplies by maintaining documentation and monitoring current status
Assistant Director of Admissions
The Art Institute
10.2013 - 12.2014
- Assisted faculty and staff and supported students at all levels
- Interacted with faculty, student services and marketing personnel to align recruitment and admissions objectives
- Advised students on issues such as course selection, progress toward graduation, and career decisions
- Directed admissions process from point of inquiry through final enrollment
Education
Master of Business Administration (M.B.A.) - Business
Western Governors University
Salt Lake City, Utah08.2013
Bachelor of Science - Respiratory Therapy
Steven’s Henager College
Salt Lake City, UT06-2008
Skills
- Leadership
- Excellent interpersonal skills
- Experience in healthcare settings
- Follow through
- Customer service
- Operation oversight
- Connects easily with others
- Fast learner
- Good communication
- Implement process improvements
Timeline
Receptionist
Families First Pediatrics
09.2022 - 09.2023
Business Owner
Life Touched Up
09.2016 - Current
Support Specialist
Seminaries and Institutes
12.2014 - 06.2016
Assistant Director of Admissions
The Art Institute
10.2013 - 12.2014
Master of Business Administration (M.B.A.) - Business
Western Governors University
Bachelor of Science - Respiratory Therapy
Steven’s Henager College
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