Katie Delgadillo
Miami,Florida
Summary
Hard working highschool student seeking a job position, wanting to develop new skills and management control. Offering excellent communication and good judgment. Resourceful and dedicated high school student with analytical skills and a demonstrated commitment to providing great customer service
Overview
4
4
years of professional experience
Work History
HOSTESS
LOKAL EATERY & BAR
09.2023 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Supported servers, with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
8 BURGER
SEVER
01.2023 - 07.2023
- Served food and beverages promptly with focused attention to customer needs.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Answered customers' questions, recommended items, and recorded order information.
CASHIER
ZUMIEZ
10.2022 - 12.2022
- Greeted customers entering and responded promptly to customer needs.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Increased customer loyalty and retention.
CREW MEMBER
SUSHI MAKI
09.2022 - 10.2022
- Worked well with teammates and accepted coaching from management team.
- Trained new team members on procedures, customer service, and sales techniques.
HOSTESS
FARINELLI 1937
12.2021 - 09.2022
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Documented reservations, alerted servers, and managers of large groups and prepared seating.
NANNY
NEIGHBORS HOUSE
06.2019 - 07.2020
- Balanced playtime and limited screen time to support development of fine motor, gross motor, and cognitive skills.
- Assisted children with homework assignments and special projects across different subjects.
- Assisted with light housekeeping duties as well as running errands.
Education
Academy of Finance
CORAL GABLES SENIOR HIGH SCHOOL
450 Bird Rd, Coral Gables, FL 3314605.2025
Skills
- Time Management
- Leadership skills
- Cashier Experience
- Food Running
- Server Support
- Dining Area Maintenance
Languages
Spanish
Native or Bilingual
Timeline
HOSTESS
LOKAL EATERY & BAR
09.2023 - Current
8 BURGER
SEVER
01.2023 - 07.2023
CASHIER
ZUMIEZ
10.2022 - 12.2022
CREW MEMBER
SUSHI MAKI
09.2022 - 10.2022
HOSTESS
FARINELLI 1937
12.2021 - 09.2022
NANNY
NEIGHBORS HOUSE
06.2019 - 07.2020
Academy of Finance
CORAL GABLES SENIOR HIGH SCHOOL
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