Highly motivated, hardworking, and efficient critical thinker with the proven ability to effectively relate to and lead others in a fast-paced environment. Energetic and goal-focused professional with a valuable blend of qualifications in outside sales, customer service, marketing, and operations management. Proven ability to develop new business, increase sales within established accounts, and new territories. Experienced in customer retention, development, strong sales call strategy, and awareness of the importance of actively listening to the customer to determine their needs. Proven ability to self-motivate, work independently in a sales position to meet, exceed quotas, and goals. Recognized for excellent organization, enthusiasm, and commitment.
Work History
Operations Team
Ivy Hall Dispensary
01.2023 - 03.2024
Build out 9 locations throughout the Chicagoland area
Responsible for hiring each store's staff, trained, compliance, retail selling, FOH/BOH Manager, General Manager, Inventory Manager, Agent in Charge, Budtender, for each new location
I was also in each role as I trained my replacements
Trained staff on Sweed, Leaf Trade software
Ivy Hall has become Chicagoland's Top Rated Dispensaries.
Evaluated staff performance and provided coaching to address inefficiencies.
Trained new employees on company policies, procedures, and best practices to facilitate their rapid integration into the team.
Motivated and trained employees to maximize team productivity.
Regional Sales Manager Life Science Instruments, Midwest NA
Analytik-Jena US LLC
05.2019 - 07.2023
Oversee sales and service operations for 13 states in the Midwest plus Manitoba & Ontario Canada
Primary responsibility is to maintain profitable growth as a technical sales representative for Analytik Jena's life science portfolio
Required to demonstrate proficiency in laboratory techniques including Western blotting, PCR and qPCR-based applications, In Vivo imaging, UV/Vis Spectrophotometry, and Nucleic Acid isolation techniques for sales in research and clinical diagnostics environments
Responsible for product and sales training for key distribution partners (VWR and Fisher Scientific) and to maintain field-based support of both customers and distribution partners
Performed onsite demonstrations of the Analytik Jena GelDoc imaging systems, qPCR instrument, thermal cycler
Participated in distribution trade shows for VWR, and Fisher to showcase the Analytik Jena instruments
Beat out Thermo, Bio-Rad, Agilent qPCR systems selling the qTOWER into clinical diagnostic labs for COVID testing $1.2M in sales for Q1 of 2022.
Drove sales by developing multi-million dollar contract sales.
Analyzed competitor offerings to devise targeted sales pitches, effectively differentiating our products from competitors in the marketplace.
Sales Representative
VWR International, LLC
01.2012 - 05.2019
Responsible for retaining, and growing a multi-million-dollar territory in California
Managed, service, and build key accounts
Produced monthly sales reports, and met/exceeded all sales quotas
Manage an account territory with more than 500 accounts, and over $5 million in revenue
Grew the VWR branded portfolio within the territory, & increased awareness of VWR within a heavily saturated market
Took market share from the competition, and have grown the territory with double digit increases 6 years in a row
Partnered up with manufacturer reps for the achievement of customer satisfaction, revenue generation, and long-term account goals in line with company business strategy
Understand industry trends facing customers in the Industrial, Pharmaceutical, Biotech, Education, Government, & Healthcare segments
Participated, and put together vendor product shows
Account acquisition, retention, utilizing reports to identify new growth revenue opportunities with products not being purchased through VWR.
Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
Retained excellent client satisfaction ratings through outstanding service delivery.
Manager
Palatine Inn Restaurant
12.2009 - 01.2012
Managed family owned business
Oversaw and supervised daily restaurant operations including inventory, purchasing, payroll, accounting, planning, and working with budgets.
Account Executive
Global Futures & Forex Trading
06.2008 - 12.2009
Primary responsibilities included new client acquisition, equity raising, and increasing round turns
Educated clients on key technical levels, fundamental announcements, and market correlations
Series 3 and 34 licensed and NFA approved
Provided education on technical and fundamental analysis
Conducted trading platform and basic market knowledge training webinars
Top 5 in North America sales monthly.
Leveraged marketing channels and sales strategies to develop pipeline and increase profitability.
Education
Bachelor of Science in Finance -
DePaul University
Chicago, IL
01.2003
Skills
SAP
Skype/Zoom for Business
Salesforce CRM
Office365
ACE Sales Process
QlikView
Sales
Miller Heiman Strategic Selling
Teamwork
Leadership
Timeline
Operations Team
Ivy Hall Dispensary
01.2023 - 03.2024
Regional Sales Manager Life Science Instruments, Midwest NA
Special Education Teacher at Ivy Hall Elementary School - Kildeer-Countryside School District 96Special Education Teacher at Ivy Hall Elementary School - Kildeer-Countryside School District 96