Summary
Overview
Work History
Education
Skills
Languages
Websites
Timeline
Generic

Katie Douvia

Sedona,AZ

Summary

Licensed Massage Therapist with excellent verbal communication and customer service skills. Competent and knowledgeable in variety of massage treatments. Positive, enthusiastic and energetic. Highly-skilled licensed massage therapist with several years of experience in wide array of healing techniques and modalities. Committed to providing body works for well-being of mind, body and soul. Excellent skills in swedish, deep tissue and prenatal massage techniques.

Overview

12
12
years of professional experience

Work History

Massage Therapist

Self-employeed
Le Mars, Iowa
03.2018 - 02.2025
  • Attended continuing education classes on a regular basis in order to stay current on best practices in the field.
  • Addressed client concerns regarding areas of discomfort or pain before beginning a session.
  • Created a relaxing atmosphere by using essential oils and soothing music during sessions.
  • Adhered strictly to all state laws governing massage therapy practice.
  • Developed individualized treatment plans based on client assessments and preferences.
  • Maintained detailed documentation of all treatments provided to ensure continuity of care between sessions.
  • Demonstrated knowledge of anatomy and physiology to determine appropriate massage techniques for each client's needs.
  • Collaborated with other healthcare professionals to develop comprehensive treatment plans for clients.
  • Managed appointments through scheduling software systems with accurate records of services rendered.
  • Provided therapeutic massage treatments to clients, including Swedish, deep tissue, hot stone, and sports massages.
  • Educated clients on proper post-treatment care such as stretching exercises or lifestyle changes that could enhance the effects of the massage.
  • Utilized various modalities such as trigger point therapy, myofascial release, neuromuscular technique, hydrotherapy, reflexology, lymphatic drainage, acupressure points and energy healing techniques in treatments.
  • Established relationships with local businesses to create referral opportunities for potential customers.
  • Inspected areas of the facility regularly to ensure they were clean and safe for guests.
  • Collaborated with other professionals in the industry to stay current on trends in health and wellness treatments.
  • Maintained accurate financial records of all transactions related to the business operations of the spa.
  • Developed and implemented a comprehensive marketing strategy to increase massage services revenue.
  • Managed day-to-day operations of the spa, including scheduling appointments, supervising staff, and ensuring customer satisfaction.

Retail Worker

Hibbett Sporting Goods
Le Mars, IA
05.2018 - 01.2021
  • Maintained cleanliness of store by sweeping floors, dusting surfaces, emptying trash cans and mopping spills.
  • Maintained an organized store environment by restocking shelves and organizing displays.
  • Assisted in inventory management by stocking shelves, organizing merchandise and tracking sales data.
  • Maintained accurate records of all transactions using POS software systems.
  • Organized backroom storage areas for efficient retrieval of stock items during peak business times.
  • Tracked shipments of incoming goods, ensuring timely delivery of orders placed by customers.
  • Processed returns and exchanges according to company policies while maintaining positive customer relations.
  • Operated cash register to process payments from customers accurately and efficiently.
  • Performed daily opening and closing procedures for the store including setting up displays, cleaning shelves and counting money.
  • Greeted customers, identified their needs and provided assistance with product selection.
  • Provided training and support to new staff members.
  • Provided excellent customer service by answering questions, resolving problems and addressing complaints in a professional manner.

Production Worker

BoDeans Baking
Le Mars, IA
06.2016 - 12.2017
  • Cleaned up work area at end of shift to maintain safe working environment.
  • Communicated with team members regarding tasks assigned during shift.
  • Assisted in setting up production lines for manufacturing processes.
  • Reported any issues to supervisor immediately for resolution.
  • Inspected product quality prior to packaging and shipment.
  • Followed safety protocols while operating machines and equipment.
  • Monitored production line operations to ensure efficiency and accuracy.

Housekeeper

Baymont inn & Suit Hotel
Le Mars, Iowa
04.2013 - 07.2015
  • Inspected guest rooms after cleaning to ensure they were presentable.
  • Changed bed linens and towels, tidied up rooms.
  • Emptied trash receptacles throughout the property.
  • Reported any maintenance issues or damage to supervisors immediately.
  • Responded to requests from guests regarding housekeeping needs.
  • Observed proper use of chemicals when cleaning various surfaces.
  • Disinfected telephones, light switches and other frequently touched objects.
  • Sanitized all areas of the hotel lobby and public restrooms.
  • Ensured that all health standards were met during cleaning operations.
  • Replenished supplies such as drinking glasses and coffee cups in guest rooms.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Followed safety procedures when handling hazardous materials.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.

Education

Massage Therapy License - Massage Therapy

Bio-Chi Institute Of Massage Therapy
Sioux City, IA
11-2017

High School Diploma -

Gehlen Catholic
Le Mars, IA
05-2015

Skills

  • Strong manual dexterity
  • Physical power
  • Anatomy
  • Trigger point therapy
  • Stress management techniques
  • Reflective listening
  • Treatment Planning
  • Body mechanics
  • Business management
  • Therapeutic touch
  • Whole body massage
  • Sales expertise
  • Anatomy knowledge
  • Continuing education
  • Hot stone massage
  • Massage therapy
  • Relationship building and management
  • Professionalism and ethics
  • Stress relief massage
  • Front desk management
  • Prenatal massage
  • Social skills
  • Pain management
  • Range of motion improvement
  • Spa treatment knowledge

Languages

English
Native/ Bilingual

Timeline

Retail Worker

Hibbett Sporting Goods
05.2018 - 01.2021

Massage Therapist

Self-employeed
03.2018 - 02.2025

Production Worker

BoDeans Baking
06.2016 - 12.2017

Housekeeper

Baymont inn & Suit Hotel
04.2013 - 07.2015

Massage Therapy License - Massage Therapy

Bio-Chi Institute Of Massage Therapy

High School Diploma -

Gehlen Catholic

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Katie Douvia