Katie Driver
Tyler,TX
Summary
Dynamic and dedicated professional with extensive experience in customer service at Little Mexico. Proven ability to excel in high-pressure environments, showcasing strong multitasking and problem-solving skills. Recognized for maintaining cleanliness and delivering exceptional hospitality, resulting in positive guest experiences and repeat business. Proficient in cash handling and complaint resolution.
Experienced with managing customer interactions and ensuring pleasant dining experience. Utilizes strong communication and multitasking skills to handle high-pressure environments efficiently. Track record of building rapport with guests and ensuring their needs are met promptly.
Motivated Job Title with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
10
10
years of professional experience
Work History
Waitress
Little Mexico
05.2024 - 11.2025
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Cashier/everything
7-eleven Convenience Store
03.2025 - 04.2025
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cook
Laredo Taco
02.2022 - 12.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Cashier/stocker
Dollar Tree
05.2023 - 06.2024
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Cashier/cook
Burger King
05.2016 - 07.2016
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
John Tyler Highschool
Tyler, TXSkills
- Customer service
- Strong multitasking
- Greeting guests
- Team collaboration
- Cleanliness
- Cash handling
- Safe food handling
- Hospitality service expertise
- Handling complaints
- Food running
- Complex Problem-solving
- Active listening
- Performance improvement
- Supply restocking
- Table bussing
- Tableside service
Timeline
Cashier/everything
7-eleven Convenience Store
03.2025 - 04.2025
Waitress
Little Mexico
05.2024 - 11.2025
Cashier/stocker
Dollar Tree
05.2023 - 06.2024
Cook
Laredo Taco
02.2022 - 12.2022
Cashier/cook
Burger King
05.2016 - 07.2016
John Tyler Highschool
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