Katie Duggan
Cincinnati
Summary
Detail-oriented professional with a strong work ethic and a focus on problem-solving. Experienced in leading teams to develop best practices that enhance efficiency and customer satisfaction within scheduling operations.
Overview
12
12
years of professional experience
Work History
Scheduling Coordinator
FTI Buyer
Cincinnati, OH
09.2016 - Current
- Managed appointment logistics using advanced scheduling software, ensuring timely communication with stakeholders.
- Streamlined appointment processes, reducing scheduling conflicts and improving client satisfaction levels.
- Collaborated with team members to develop best practices for efficient time management and workflow optimization.
Assistant Manager
St Vincent De Paul Society Thrift Stores
Cincinnati, OH
01.2014 - 09.2016
- Supervised daily store operations to enhance customer experience and streamline processes.
- Trained and mentored staff on best practices in inventory management and customer service.
Education
High School Diploma -
Campbell County High School
Alexandria KySkills
- Problem-solving
- Strong work ethic
- Data entry
Timeline
Scheduling Coordinator
FTI Buyer
09.2016 - Current
Assistant Manager
St Vincent De Paul Society Thrift Stores
01.2014 - 09.2016
High School Diploma -
Campbell County High School