Katie Estlund
Grand Rapids
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2026
2026
years of professional experience
Work History
AFC House Manager
Brightside Living
Grand Rapids
08.2024 - Current
- Supported performance evaluations by providing feedback on team member contributions.
- Implemented safety protocols to maintain a secure work environment for staff.
- Communicated updates and changes in policies to ensure team awareness and compliance.
- Organized team meetings to discuss project progress and address any concerns.
- Monitored staff performance and addressed issues.
- Coached, mentored and trained team members in order to improve their job performance.
- Trained employees on additional job positions to maintain coverage of roles.
- Provided leadership during times of organizational change or crisis situations.
- Assisted residents with daily living activities and personal care needs.
- Maintained a clean and safe living environment for residents.
- Communicated effectively with team members and medical staff regarding resident care.
- Documented resident progress and changes in health status accurately.
- Implemented individualized care plans tailored to each resident's needs.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
- Laundered clothing and bedding to prevent infection.
- Followed care plan and directions to administer medications.
- Responded promptly to emergency situations using sound judgment techniques.
- Maintained confidentiality according to agency policies regarding client information.
- Supervised medication administration, personal hygiene, and other activities of daily living.
- Maintained accurate records of all services provided to clients.
- Maintained cleanliness in guest rooms and common areas daily.
- Assisted with laundry tasks, including washing, drying, and folding linens.
- Restocked cleaning supplies and ensured proper inventory levels were maintained.
- Followed safety protocols while using cleaning chemicals and equipment.
- Supported team members by organizing schedules and meeting agendas.
- Coordinated communication between departments to streamline processes.
- Maintained accurate records and files for easy access and organization.
- Maintained cleanliness of assigned areas using proper cleaning techniques.
- Utilized cleaning supplies and equipment effectively for optimal results.
- Assisted in organizing storage areas for efficient access to supplies.
- Communicated with team members to coordinate cleaning tasks effectively.
Direct Care Worker
Brightside Living
Grand Rapids
07.2024 - Current
- Assisted residents with daily living activities and personal care needs.
- Maintained a clean and safe living environment for residents.
- Communicated effectively with team members and medical staff regarding resident care.
- Documented resident progress and changes in health status accurately.
- Implemented individualized care plans tailored to each resident's needs.
- Supported recreational activities to enhance resident engagement and well-being.
- Responded promptly to resident requests and concerns, ensuring comfort and safety.
- Participated in training sessions to learn best practices in direct care services.
- Provided personal care to clients, such as bathing, grooming and toileting.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
- Cleaned and sanitized various surfaces to maintain hygienic standards.
- Maintained cleanliness of assigned areas using proper cleaning techniques.
- Utilized cleaning supplies and equipment effectively for optimal results.
Elderly Caregiver
Waldon Woods
Wyoming
- Assisted residents with daily living activities and personal care needs.
- Provided companionship and emotional support to elderly individuals.
- Maintained a clean and safe environment for residents at Waldon Woods.
- Documented daily care activities in resident logs as required by policy.
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
- Assisted with activities of daily living such as bathing, dressing, grooming, toileting and eating.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Provided companionship and emotional support to elderly clients.
Education
General Education Diploma
Grand Rapids, MichiganCNA - Certified Nursing Assistant
Goodwill Industries of Greater Grand Rapids
Grand Rapids, MISome College (No Degree) -
Grand Rapids Community College
Grand Rapids, MISkills
- Effective communication
- Employee training
- Organizational skills
- Attention to detail
- Conflict resolution
- Time management
- Cleaning and sanitation
- Employee scheduling
- Housekeeping
- Transportation arrangements
- Crisis intervention
- Staff training
- Cleaning proficiency
- Emergency response
- Calendar management
- Team leadership
- Performance assessment
- Administrative skills
- Staff management
- Individualized care plans
- Team communication
- Safety protocol implementation
- Record keeping
- Supportive leadership
- Decision-making
- Recordkeeping and file management
- Orientation and training
- Meeting facilitation
- Verbal and written communication
- Task delegation
- Schedule coordination
- Personable and approachable
- Problem-solving
- Documentation and reporting
Timeline
AFC House Manager
Brightside Living
08.2024 - Current
Direct Care Worker
Brightside Living
07.2024 - Current
Elderly Caregiver
Waldon Woods
General Education Diploma
CNA - Certified Nursing Assistant
Goodwill Industries of Greater Grand Rapids
Some College (No Degree) -
Grand Rapids Community College