KATILYN ETTINGER
Oakfield
Summary
Efficient professional with experience in competency-based performance, electronic applicant screening, and employee / labor relations. Frequently praised as focused by peers, I can be relied upon to help your team achieve its goals. Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
16
16
years of professional experience
Work History
Medical Coordinator
ARC GLOW
05.2023 - Current
- Established positive relationships with vendors through effective negotiation strategies
- Coordinated care between patients and providers to ensure quality services were provided in a timely manner
- Conducted research on the latest trends in healthcare technology to improve operational efficiency
- Developed excellent communication and customer service skills while coordinating patient appointments, laboratory tests, and medical records
- Assisted with the development of new policies and procedures related to patient care coordination activities
Skillbuilder
Hillside Children's Center
02.2023 - 05.2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Understood and followed oral and written directions
- Prioritized and organized tasks to efficiently accomplish service goals
- Provided excellent service and attention to customers when face-to-face or through phone conversations
- Motivated and encouraged team members to communicate more openly and constructively with each other
Access Associate/Medical Assistant
Batavia Internal Medicine
10.2021 - 02.2023
- Applied HIPAA privacy and security regulations while handling patient information
- Verified demographics and insurance information to register patients in computer system
- Registered patients by completing face-to-face interviews to obtain demographic, insurance and medical information
- Obtained necessary signatures for privacy laws and consent for treatment
- Organized and maintained records by updating and obtaining both personal and financial information from patients
- Measured vital signs and took medical histories to prepare patients for examination
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies
- Documented notes during patient visits
- Experience with using Epic for Medical Records
- Facilitated smooth clinic operations through effective collaboration with medical professionals and administrative staff.
Residential Advisor
Iroquois Job Corps Center
09.2018 - 05.2019
- Coordinate, set up, and attend activities in dorms
- Monitor dorms, students
- Write case notes on youth in the dorms
- Review any weekend passes, or any other type of passes
Program Assistant
Youth TANF Program
06.2018 - 09.2018
- Coordinate, set up, and attend interviews for youth in the program
- Monitor worksites of the youth in the program
- Write case notes on youth in the program
- Review timesheets for accuracy
Waitress
Denny's Restaurant
01.2009 - 01.2018
Education
High School Diploma -
Medina High School
Medina, NY06-2012
Skills
- Type 25 wpm
- Microsoft Word
- Microsoft Excel
- Internet
- Computer skills
- Interpersonal skills
- HIPAA compliance
- Electronic health records management
Relevant Experience
3 years, 3 years, 1 year, 7 years, 5 years
Timeline
Medical Coordinator
ARC GLOW
05.2023 - Current
Skillbuilder
Hillside Children's Center
02.2023 - 05.2023
Access Associate/Medical Assistant
Batavia Internal Medicine
10.2021 - 02.2023
Residential Advisor
Iroquois Job Corps Center
09.2018 - 05.2019
Program Assistant
Youth TANF Program
06.2018 - 09.2018
Waitress
Denny's Restaurant
01.2009 - 01.2018
High School Diploma -
Medina High School
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