Katie Exum
Murray,KY
Summary
Dynamic leader with a proven track record at Kentucky Lake Oil Company (Pockets), enhancing team performance and customer satisfaction. Excelled in leadership and problem resolution, boosting sales through strategic initiatives. Skilled in training and fostering strong relationships, demonstrating exceptional verbal communication and customer relations.
Overview
7
7
years of professional experience
Work History
General Manager
Kentucky Lake Oil Company (Pockets)
08.2022 - Current
- Managed employee training and schedules.
- Managed a diverse team - fostering a positive work environment and high employee satisfaction.
- Created and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with customers and vendors to ensure long-term success.
- Maintained inventory to ensure that customer needs were met and exceeded.
Direct Care Worker
New Pathways for Children
01.2018 - 07.2022
- Assisted children with daily living needs to maintain self-esteem and general wellness.
- Provided emotional support to children during difficult times, fostering a sense of trust and psychological wellbeing.
- Delivered exceptional service by prioritizing safety while maintaining confidentiality.
Education
Bachelor of Arts - Public Retations
Murray State University
Murray, KY12.2018
Skills
- Leadership and team building
- Problem Resolution
- Management
- Training and coaching
- Customer Relations
- Verbal and written communication
- Motivation
Timeline
General Manager
Kentucky Lake Oil Company (Pockets)
08.2022 - Current
Direct Care Worker
New Pathways for Children
01.2018 - 07.2022
Bachelor of Arts - Public Retations
Murray State University
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