Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katie Feketik

Orlando,FL

Summary

Empathetic professional in customer service known for high productivity and efficiency in task completion. Possess specialized skills in conflict resolution, data entry, and customer relationship management. Excel in communication, problem-solving, and adaptability, ensuring positive experiences and outcomes for customers.

Overview

4
4
years of professional experience

Work History

Customer Service Specialist

US Bank Home Mortgage
Orlando, FL
06.2020 - 01.2024
  • Take inbound calls
  • Check accounts
  • Take payments

Education

Associate of Science - Science

Valencia College
Orlando, FL
03-2018

Skills

  • Complaint resolution
  • Call center experience
  • De-escalation techniques
  • Telephone etiquette
  • Customer service

Timeline

Customer Service Specialist

US Bank Home Mortgage
06.2020 - 01.2024

Associate of Science - Science

Valencia College
Katie Feketik