Katie Ferguson
Baton Rouge,LA
Summary
Highly motivated Sales Associate or Receptionist with extensive customer service and sales experience. Outgoing sales experience with track record of driving increased revenue and customer count, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Great with in person or over the phone Communication, and a quick learner.
Overview
2
2
years of professional experience
Work History
Sales Associate/Receptionist
Warner Turf
10.2021 - Current
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Generated new sales leads through on the phone and in person recommendations.
- Answered customer questions about sizing, accessories, and merchandise care.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Team Lead
America's Thrift Store
11.2020 - 08.2021
- Trained new team members by relaying information on company procedures and safety requirements.
- Built strong relationships with customers through positive attitude and attentive response.
- Worked different stations to provide optimal coverage and meet production goals.
- Supervised team members to confirm compliance with set procedures and quality requirements.
Education
High School Diploma -
Liberty High School
Bealeton, VA05.2018
Skills
- Inventory Tracking
- Stockroom Organizing
- Returns and Refunds
- Time Management
- Customer Service
- Teamwork and Collaboration
- Cash Handling Accuracy
- Cash Register Operation
- Money Handling
Timeline
Sales Associate/Receptionist
Warner Turf
10.2021 - Current
Team Lead
America's Thrift Store
11.2020 - 08.2021
High School Diploma -
Liberty High School
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