Katie Fernandez
Ann Arbor,MI
Summary
Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.
Overview
4
4
years of professional experience
Work History
Etsy Shop Owner
Self Employed
Virginia Beach, VA
07.2020 - 04.2024
- Created Etsy shop page, uploaded images and descriptions of products, managed inventory levels, and monitored traffic to the site.
- Handled customer service requests including returns and exchanges and refunds.
- Analyzed data from Google Analytics to track website performance metrics such as click-through rates and conversion rates.
- Monitored product quality at all stages of the filling process, making necessary adjustments as needed.
Restaurant Hostess
Surf Rider Restaurant Group
Virginia Beach, VA
05.2023 - 08.2023
- Greeted guests and gathered information to seat groups or place on waitlist.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
Youth Girls Lacrosse Coach
Coastal Crush Lacrosse
Virginia Beach, VA
03.2021 - 06.2023
- Coordinated team's schedules, travel arrangements and equipment for efficient operations.
- Educated athletes in rules, strategies, sportsmanship and performance principles.
- Adjusted coaching techniques to meet athlete needs and address strengths and weaknesses.
- Organized and managed team practices, drills, and scrimmages.
- Established a positive team culture through effective communication, collaboration, motivation and respect among all members of the team.
Kayak and Paddle Board Tour Guide
Tula Paddle Sports
Virginia Beach, VA
05.2022 - 08.2022
- Monitored and maintained the condition of tour equipment and materials, requesting replacements or repairs as necessary.
- Acquired tickets and fees from individuals and larger groups prior to start of tour.
- Planned itineraries in accordance with weather forecasts and length of each tour.
- Conducted engaging and informative tours for groups of varying sizes, ensuring a memorable experience.
- Educated and shared natural, geological and cultural history through story-telling.
Education
Bachelor of Science - Environment
University of Michigan
Ann Arbor, MI05-2028
High School Diploma -
Cape Henry Collegiate
Virginia Beach, VA05-2024
Skills
- Marketing tactics
- Business planning
- Verbal and written communication
- Problem-solving
- Assertiveness
- Environmental awareness
- Group leadership
- Local flora and fauna identification
Affiliations
- Gardening
- Sustainability
- Fitness
- Cooking
- Creative Projects
Languages
English
Native/ Bilingual
Spanish
Professional
Accomplishments
- University Honors
- Moomaw Award presented to the high school senior who demonstrates a deep questioning and curiosity about life and the world around us
- High School Cum Laude Society
- AP Scholar
- Varsity Girls' Lacrosse Coaches' Award
Timeline
Restaurant Hostess
Surf Rider Restaurant Group
05.2023 - 08.2023
Kayak and Paddle Board Tour Guide
Tula Paddle Sports
05.2022 - 08.2022
Youth Girls Lacrosse Coach
Coastal Crush Lacrosse
03.2021 - 06.2023
Etsy Shop Owner
Self Employed
07.2020 - 04.2024
Bachelor of Science - Environment
University of Michigan
High School Diploma -
Cape Henry Collegiate
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