Katie Fitzwater
Cincinnati,OH
Summary
Dynamic Managing Partner with expertise in project management, financial planning, and business development. Proven track record in optimizing operations and enhancing customer service, leading to significant cost reductions and increased client satisfaction.
Overview
22
22
years of professional experience
Work History
Managing Partner
Renew Your Home LLC.
Cincinnati, OH
09.2019 - Current
- Oversaw daily operations to enhance project management and optimize resource allocation.
- Managed budgeting and financial planning, achieving cost reductions for operational efficiency.
- Implemented quality control measures to uphold service standards and comply with regulations.
- Negotiated contracts with suppliers, vendors, and clients to secure favorable terms.
- Reviewed daily and overall financials to ensure sustained profitability.
- Created and managed operational budgets to align with firm objectives.
- Identified potential risks in projects or investments to mitigate negative impacts.
- Led business development initiatives, expanding client base and securing profitable contracts.
Store Manager
Palm Beach Tan
Cincinnati, OH
12.2021 - 10.2024
- Managed store operations, ensuring a welcoming environment for customers.
- Trained and supervised staff on effective customer service and sales techniques.
- Oversaw inventory management, including stock ordering and organization.
- Maintained cleanliness and safety standards throughout store premises.
- Resolved customer inquiries and complaints promptly to enhance satisfaction levels.
- Analyzed sales reports to identify trends, guiding strategic decision-making.
- Conducted regular staff meetings to communicate objectives and updates effectively.
- Created weekly work schedules for personnel to optimize floor coverage.
Retail Sales Associate
Cracker Barrell Old Country Store
Cincinnati, Ohio
04.2008 - 04.2010
- Assisted customers in selecting merchandise and provided detailed product information.
- Maintained organized displays and restocked shelves to enhance store presentation.
- Collaborated with team members to elevate overall customer service experience.
- Handled inquiries and resolved concerns promptly and courteously.
- Greeted customers upon entry and offered assistance in locating requested items.
- Demonstrated extensive knowledge of store products and services to assist customers effectively.
- Created price tags and signage for new merchandise while promoting special items.
- Monitored cleanliness and organization of sales floor and stock areas to ensure optimal shopping environment.
Cashier
Sears Department Store
cincinnati, OH
04.2004 - 12.2006
- Processed customer transactions using POS systems while maintaining checkout area cleanliness.
- Assisted customers with inquiries, resolving complaints and enhancing overall store navigation.
- Handled cash, credit, and gift card payments accurately, issuing receipts and change efficiently.
- Trained new cashiers on store policies to ensure operational consistency and team cohesion.
- Scanned merchandise for accurate totals and redeemed coupons to apply discounts effectively.
- Managed returns and exchanges according to store policies while promoting loyalty programs.
- Followed security protocols when handling large sums of money, ensuring organized drawer management.
- Provided exceptional customer service by responding to phone inquiries and assisting with rewards program sign-ups.
Education
Medical Billing And Coding
Purdue University
West Lafayette, INSkills
- Medical coding and billing
- Data entry and management
- Customer service excellence
- Financial planning strategies
- Project management methodologies
- Business development skills
- Team training and development
Additional Contact Information
www.linkedin.com/in/katie-fitzwater-cbcs
Objective Statement
Aspiring Revenue Cycle professional seeking an entry-level position to leverage foundational expertise in ICD-10-CM, CPT, and HCPCS coding alongside efficient medical billing and claims management. Committed to maintaining 100% documentation accuracy and HIPAA compliance while completing my professional certification exam in January 2026.
Timeline
Store Manager
Palm Beach Tan
12.2021 - 10.2024
Managing Partner
Renew Your Home LLC.
09.2019 - Current
Retail Sales Associate
Cracker Barrell Old Country Store
04.2008 - 04.2010
Cashier
Sears Department Store
04.2004 - 12.2006
Medical Billing And Coding
Purdue University