Katie Gonzales
Rosharon
Summary
Compassionate professional with a strong hospitality background and experience as a foster parent, committed to serving others. Currently pursuing a degree in social work, fueled by a passion for advocacy, equity, and positive change. Hardworking and adaptable, skilled in creating supportive environments that promote growth and well-being. Excels in building connections and navigating challenges with empathy.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Hospitality Leader
P.F. Chang's Bistro
Sugar Land
01.2022 - Current
- Work effectively in team environments to make the workplace more productive.
- Demonstrate strong problem-solving skills, resolving issues efficiently and effectively.
- Approach customers and engage in conversation through use of effective interpersonal and people skills.
- Recruit, train, and supervise hospitality staff according to company policies.
Foster Care Provider
Arrow Child & Family Ministries
Sugar Land
06.2019 - 02.2024
- Provided safe, nurturing, and stable environment for foster children, ensuring their well-being.
- Attended court hearings when necessary to advocate for the best interests of the children.
- Maintained detailed records and reports on children's progress, incidents, and milestones for agency reviews.
- Fostered positive relationships with biological families, facilitating visits and communication where appropriate.
- Provided crisis intervention and emotional support during challenging times or behavioral episodes.
- Participated in ongoing training and development to enhance skills and understand current best practices in foster care.
- Collaborated with state agencies and benefits coordinators to develop individualized plans for each case.
- Adhered to state policies regarding licensing requirements and regulations related to foster care services.
Correctional Officer
TDCJ
Huntsville
09.2015 - 06.2019
- Conducted searches of inmates and visitors to prevent the smuggling of contraband.
- Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
- Provided first response medical care in emergency situations until professional medical staff could take over.
- Supervised inmates during day-to-day activities.
- Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
92G Food Service Specialist/92Y Unit Supply Specialist
U.S. Army
Houston
04.2012 - 03.2017
- Prevented spoilage and cross-contamination by storing food in designated containers and storage areas.
- Assisted in setting up and operating field kitchen equipment, such as stoves, grills, steamers, and kettles.
- Followed strict schedules and deadlines, completing tasks efficiently under pressure.
- Performed duties in challenging environments while adjusting to changing conditions.
- Completed extensive training in basic combat, weapons handling, physical fitness, etc.
Education
Bachelor of Science - Social Work
University of Phoenix
Tempe, AZ03-2026
Associate of Applied Science - Medical Laboratory Science
San Jacinto Community College
Pasadena, TX06-2021
High School Diploma -
Pasadena Memorial High School
Pasadena, TX06-2012
Skills
- Effective communication
- Regulatory compliance
- Child development
- Crisis intervention
- Multitasking Abilities
- Relationship building
- Attention to detail
- Team collaboration
Certification
- CPR and First-Aid
Accomplishments
- The National Society of Leadership and Success
Timeline
Hospitality Leader
P.F. Chang's Bistro
01.2022 - Current
Foster Care Provider
Arrow Child & Family Ministries
06.2019 - 02.2024
Correctional Officer
TDCJ
09.2015 - 06.2019
92G Food Service Specialist/92Y Unit Supply Specialist
U.S. Army
04.2012 - 03.2017
Bachelor of Science - Social Work
University of Phoenix
Associate of Applied Science - Medical Laboratory Science
San Jacinto Community College
High School Diploma -
Pasadena Memorial High School