Katie Goslow
Pulaski,Ny
Summary
I have 5 years of customer service experience. Providing excellent services and making bonds with individuals and customers is the highlight of any job for me. I am a quick learner and a great candidate for any team. I go above what is required of me and I do my job with passion.
Overview
4
4
years of professional experience
Work History
Certified Nursing Assistant
Samaritan Keep Home
Watertown, NY
03.2024 - Current
- Observed and reported unusual symptoms and changes to charge nurse.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Answered signal lights, bells or intercom systems to determine resident needs.
- Used mobility devices to transport patients.
- Assisted residents in preparing for activities and social programs.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.
Receptionist
Reymore chevrolet
central square
- Current
- Processed Sales Transactions and made deposits
- Filed and scanned documents
- Updated and input customer information
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel
- Scheduled and confirmed appointments.
Service Champion
Taco Bell
central square
09.2020 - 08.2021
- Greeted Customers, answered their questions and took orders
- Cash handled
- Maintained clean and safe environment
- Prepared food
- Assisted with training new employees
- Kept up with stocking needs.
Cashier/Deli
Kwik Fill/ Redd Apple
Mexico
09.2021
- Cleaned and Tagged Items
- Made cash drops
- End of day reports
- Made/prep food for customers and hot and cold case
- Unloaded Truck delivery
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
Highschool diploma -
Pulaski High School Academy
Skills
- Retail Experience
- Thrive on multiTasking
- Dependable
- Excellent Communication
- Driven
- Adaptable
- Customer service
- Organized
- Motivated
- Computer basics
- Infection control procedures
- Direct Patient Care
- Mobility Assistance
- Medical terminology knowledge
- Condition Monitoring
- Electronic Charting
- Monitoring fluids
- Care plan implementation
- Collecting vital signs
- Assisting with personal grooming
- Patient Care
Timeline
Certified Nursing Assistant
Samaritan Keep Home
03.2024 - Current
Cashier/Deli
Kwik Fill/ Redd Apple
09.2021
Service Champion
Taco Bell
09.2020 - 08.2021
Receptionist
Reymore chevrolet
- Current
Highschool diploma -
Pulaski High School Academy