Katie Gray
Huntington Beach,CA
Summary
Recent college graduate with strong motivation to join your team and contribute integral skills. Proven track record of delivering exceptional service and assistance to customers. Eager to bring reliability, trustworthiness, and strong communication to any position. Hardworking and versatile nature, ready to take on new challenges and make a positive impact within your organization.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Research Assistant
TEND Lab, SDSU
01.2024 - Current
- Took on lead RA role and trained new RAs on key positions
- Worked closely with MRI machine and operator, ensuring child's comfort and safety before, during, and after their scans
- Conducted standardized questionnaires with children
- Answered phone calls and assisted participants in locating lab
- provided childcare to a wide age range of children as needed
- Assisted with video-recording and timing of behavioral visits
- Organized and filed data and accurately recorded and submitted forms in RedCap
- Ensured visits ran smoothly with comprehensive set-up, sanitation, and clean-up
Deckhand
Hornblower City Cruises
05.2024 - 10.2024
- Assisted with the movement and docking of boats
- Ensured safety protocols were followed and monitored guests
- Provided high level communication skills and customer service
Sales Associate
Anthropologie
05.2023 - 01.2024
- Assisted business in reaching daily sales goals, while ensuring customers had a pleasant experience
- Operated cash register/computer
- Answered phone calls
Deckhand
Balboa Island Ferry
05.2022 - 08.2022
- Offered friendly and efficient service to customers while handling challenging situations
- Worked within applicable standards, policies, and regulatory guidelines to promote a safe working environment
- Maintained outstanding attendance record
- Calculated the appropriate amount owed and collected fees
- Assisted with the cleanliness and presentation of boats
Fuel Dock Attendant
Hill's Boat Service
01.2019 - 01.2021
- Diligently maintained a clean and organized workplace
- Delivered exceptional customer service in interactions, going beyond requirements to smoothly handle needs
- Trained newly hired station attendants on the cash register systems and fuel pump procedures
- Assisted customers while organizing and maintaining proper inventory
Education
Bachelor of Arts - Psychology, Neuroscience
San Diego State University
San Diego, CA12.2024
Skills
- Calm and professional under pressure
- Analytical and critical thinker
- Strong communication and organization skills
- Reliable and a proactive self-starter
- Positive personality
- Strong customer service mindset
- Efficient and detail-oriented
- Experience in handling confidential data
- Following Interviewing protocols
- Diligent MRI scan preprocessing
Certification
- CITI Human Subjects Research Certification
- CITI Information Privacy and Security Certification
- CITI Social and Behavioral Research Certification
- Mandated Reporter Training
- MRI Safety Training
References
- Lab Manager: Brianna Hernandez- 619-709-0158, bhernandez3@sdsu.edu
- Fuel Dock Manager: Carson Hill- 714-280-3919, carsonphill@gmail.com
Timeline
Deckhand
Hornblower City Cruises
05.2024 - 10.2024
Research Assistant
TEND Lab, SDSU
01.2024 - Current
Sales Associate
Anthropologie
05.2023 - 01.2024
Deckhand
Balboa Island Ferry
05.2022 - 08.2022
Fuel Dock Attendant
Hill's Boat Service
01.2019 - 01.2021
Bachelor of Arts - Psychology, Neuroscience
San Diego State University
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