Summary
Overview
Work History
Education
Skills
Work Availability
Timeline
Katie Grindrod

Katie Grindrod

Nashua,NH

Summary

For the last 2 years I have been working for Birds Nest Auctions as an auction manager. I photographed, then uploaded thousands of photos to an auction site and managed those auctions as they were running, answering customer calls, emails and the like. Prior to that I was working for Silverstone Living as the only transportation provider for hundreds of elderly residents. Scheduling appointments, providing rides using a wheelchair van, and communicating with family members and Dr.’s offices on a daily basis. I believe in providing reliable customer service and I'm known for having great organizational skills. I'm experienced at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Overview

20
20
years of professional experience

Work History

Auction Manager

Birds Nest Auctions
Nashua , NH
01.2022 - Current
  • Manager of online auctions featuring hundreds of items
  • Handling customer questions, complaints and needs
  • Shipping hundreds of items countrywide
  • Utilized computer programs such as Honey Book and Quickbooks

Personal care assistant/Transportation Scheduler

Silverstone Living
Nashua , NH
03.2011 - 10.2021
  • Provided transportation services for residents under Silverstone Living
  • Scheduled and accompanied clients to medical appointments and errands
  • Supervised daily activities and provided assistance throughout different departments
  • Submit charge slips and submit to accounting department

Owner

Itsy Bitsy Babies
03.2004 - 04.2009
  • Managed day to day business operations for a self start business
  • Developed relationships with industries top juvenile brands to resell innovative baby products
  • Created and monitored promotional approaches to increase sales and profit levels
  • Reconciled daily sales, returns and financial reports in Quickbooks

Education

BS Early Childhood -

Massachusetts College of Liberal Arts
05.1993

Skills

  • Organized
  • Time Management
  • Documentation and Record Keeping
  • Personal Service
  • Excellent communication skills
  • Quality Customer Service
  • Recordkeeping strengths
  • Creative problem solving

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Auction Manager - Birds Nest Auctions
01.2022 - Current
Personal care assistant/Transportation Scheduler - Silverstone Living
03.2011 - 10.2021
Owner - Itsy Bitsy Babies
03.2004 - 04.2009
Massachusetts College of Liberal Arts - BS Early Childhood,
Katie Grindrod