Katie Grubbs
Liberty Hill,TX
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. History of being employee of the month at both Ross locations. Skilled in processing transactions, handling cash, using registers and arranging merchandise.
Overview
6
6
years of professional experience
Work History
Full-time Parent & Student
Home/School
2022.05 - Current
- Devoted time and effort to nurturing young child and excelling in studies
Retail Sales Associate
Buy Buy BABY
Cedar Park , TX
2021.11 - Current
- Stayed up to date on all baby gear products to ensure customers received the latest information
- Greeted customers and helped with product questions, selections, and purchases
- Gave demonstrations for car seats and strollers to educate customers on how to use them correctly
- Merchandised items, updated price labels, and stocked shelves
- Completed online orders through the company website.
Front End Supervisor & Sales Associate
Ross Inc
Georgetown , TX
2021.04 - 2021.11
- Trained new team members and helped cashiers
- Operated register for cash, check, returns, and credit card transactions with excellent accuracy
- Applied problem-solving skills to maintain organized workflow
- Organized shelves, racks, and bins for optimal appearance.
Sales Associate
Ross Inc
San Antonio , TX
2020.05 - 2021.04
- Operated cash register
- Covered shifts for loss prevention
- Organized racks and shelves to maintain store visual
- Maintained spotless restrooms and break rooms with consistent attention during the pandemic.
Sales Associate
Forever 21
Austin , TX
2018.12 - 2019.07
- Helped customers locate products and checked store system for merchandise at other sites
- Implemented up-selling strategies such as recommending accessories to boost revenue
- Organized racks and shelves to maintain store visual by color, design, or specific placement.
Education
Some College (No Degree) - Psychology
Austin Community College
2024-12
Liberty Hill High School
12.2018
Skills
- Team Leadership
- Training & Development
- Cash Register Operations
- Money Handling
- Order Processing
- Retail merchandising expertise
Affiliations
- Rollerblading
- Rabbit Breeder
- Mother
Timeline
Full-time Parent & Student
Home/School
2022.05 - Current
Retail Sales Associate
Buy Buy BABY
2021.11 - Current
Front End Supervisor & Sales Associate
Ross Inc
2021.04 - 2021.11
Sales Associate
Ross Inc
2020.05 - 2021.04
Sales Associate
Forever 21
2018.12 - 2019.07
Some College (No Degree) - Psychology
Austin Community College
Liberty Hill High School
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