Summary
Overview
Work History
Education
Skills
Timeline
Generic
Katie Hannah

Katie Hannah

Grand Rapids,Michigan

Summary

Original Design Consultant with talents in creating new designs in a team environment or independently. Skilled in completing special orders, scheduling, invoicing, and various office tasks. Specialties include meeting high sales goals, presenting various design options and keeping customer service at its highest.

Overview

21
21
years of professional experience

Work History

Inside Sales and Design Consultant

Elevations Cabinet & Design Studio
2023.10 - 2024.08
  • Established strong relationships with clients by maintaining open lines of communication throughout the entire design process.
  • Developed innovative design concepts to meet clients' unique needs and preferences.
  • Managed multiple concurrent projects while meeting strict deadlines and maintaining attention to detail.
  • Enhanced client satisfaction by providing tailored design solutions for residential and commercial projects.

Cabinetry Specialist

Lumbermen's Inc.
2013.06 - 2023.09
  • Inside sales, customer service, and design opportunities.
  • Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
  • Followed all company policies and procedures to deliver quality work.
  • Championed the adoption of new software tools that streamlined workflows.

Sales Specialist - Kitchens & Cabinetry

Lowe's Home Improvement
2003.08 - 2013.02
  • Worked as a Sales Specialist in various departments and managed multiple areas.
  • Built rapport with customers and assessed needs to make product recommendations and upsell.
  • Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
  • Built strong client relationships through consistent communication and effective problem solving.

Education

Skills

  • People Motivated
  • Excellent Communicator
  • Money Minded
  • Relationship Focused
  • Perseverant Problem Solver
  • Design Focused
  • Great attention to detail

Timeline

Inside Sales and Design Consultant

Elevations Cabinet & Design Studio
2023.10 - 2024.08

Cabinetry Specialist

Lumbermen's Inc.
2013.06 - 2023.09

Sales Specialist - Kitchens & Cabinetry

Lowe's Home Improvement
2003.08 - 2013.02
Katie Hannah