Katie Haslwanter
Zephyrhills,FL
Summary
Skilled massage therapist with background in providing tailored therapeutic massages to meet individual client needs. Possess deep understanding of body mechanics and adept at applying various massage techniques for pain relief, stress reduction, and improved circulation. Demonstrated ability to build rapport with clients leading to increased repeat business and positive feedback on services rendered. Successfully contributed to team efforts in high-paced spa environments by maintaining flexibility and providing exceptional service under pressure.
Overview
4
4
years of professional experience
Work History
Front Desk Receptionist
Hampton Inn By Hilton
Dade City, FL
03.2024 - Current
- Respond to customer inquiries via phone, email, and in person.
- Greet customers and visitors in a professional manner.
- Process payments for services rendered accurately and efficiently.
- Schedule and confirm reservations for guests.
Licensed Massage Therapist
Massage Studio
Tampa
02.2024 - Current
- Performed therapeutic, deep tissue, and Swedish massage on clients.
- Maintained accurate records of all treatments provided to clients in compliance with company policies and procedures.
- Educated clients on proper body mechanics, posture awareness, self-care strategies and stress management techniques.
- Reviewed client medical histories to inform treatment planning.
- Ensured a safe environment for both staff members and clients at all times by adhering to safety regulations set forth by the state licensing board.
- Cleaned and sterilized equipment before and after each use according to established protocols.
Front Office Manager
Hampton Inn By Hilton
Plant City, FL
10.2020 - 02.2024
- Performed administrative tasks such as filing paperwork, preparing reports or updating databases when needed.
- Conducted regular staff meetings to update team on hotel policies, guest feedback, and objectives.
- Recruited and trained new employees to meet job requirements.
- Analyzed customer feedback data to identify areas of improvement.
- Monitored front desk operations on a regular basis to identify areas for improvement or corrective action.
Education
Graduate Certificate - Massage Therapy
Artistic Nails And Beauty
Lakeland, FL02-2024
High School Diploma -
Plant City High School
Plant City, FL08-2015
Skills
- Therapeutic massage
- Swedish massage
- Deep tissue massage
- Hot Stone Massage
- Client assessment
- Administrative procedures
- Body mechanics
- Trigger point massage
- Stress relief massage
- Craniosacral therapy
- Neuromuscular therapy
- Workflow coordination
- Effective multitasking
- Records management
Timeline
Front Desk Receptionist
Hampton Inn By Hilton
03.2024 - Current
Licensed Massage Therapist
Massage Studio
02.2024 - Current
Front Office Manager
Hampton Inn By Hilton
10.2020 - 02.2024
Graduate Certificate - Massage Therapy
Artistic Nails And Beauty
High School Diploma -
Plant City High School
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