Jayda Turner
Louisville,Kentucky
Summary
Skilled dual therapist dedicated to helping clients achieve their wellness goals with my License in Massage therapy and in Aesthetics.
Overview
3
3
years of professional experience
2
2
Esthetics
Work History
Front Desk Receptionist
Massage Envy
09.2021 - 01.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
- Confirmed appointments, communicated with clients, and updated client records.
Esthetician
Massage Envy
01.2021 - 01.2022
- Increased client retention rate through attentive follow-up procedures after each appointment to gauge satisfaction and encourage rebooking.
- Enhanced spa revenue through upselling additional services and retail products during consultations.
- Facilitated training sessions for new estheticians, sharing best practices and mentoring them throughout their onboarding process.
- Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
- Improved client satisfaction by providing customized skincare treatments and product recommendations based on individual needs.
Massage Therapist
University Of Louisville Athletics
08.2023 - Current
- Plays a vital role in the health and performance of the football players at the University of Louisville
- Conducting thorough assessments of clients' injuries or areas of discomfort
- Performs various massage techniques, including sports massage, deep tissue, trigger point, myofascial release and stretching
- Collaborating with other professionals to ensure comprehensive care for athletes
- Being able to work as a team and as a team player
Massage Therapist
Massage Envy
01.2023 - Current
- Utilize a variety of massage techniques, including deep tissue, trigger point therapy, and Swedish massage, to provide pain relief and relaxation needs
- Communicate with clients to identify their needs and set clear expectations
- Maintain accurate and detailed client records, including treatment notes and progress reports
- Generated additional revenue for the spa by upselling add-on services like aromatherapy and body scrubs during appointments.
- Boosted repeat business through outstanding customer service and personalized massage experiences.
Education
Massage Therapy
Advanced Therapeutics Massage
Louisville, KY08.2022
Esthetician License
PJ's College of Cosmetology
Louisville, Kentucky08.2020
Associate of Arts - Art
Jefferson Community And Technical College
Louisville, KY12.2019
Skills
- Anatomy Knowledge
- Sports Massage
- Swedish Massage
- Stress Relief Massage
- Deep Tissue Massage
Certification
- LMT - Licensed Massage Therapist
- Licensed Esthetician
Timeline
Massage Therapist
University Of Louisville Athletics
08.2023 - Current
Massage Therapist
Massage Envy
01.2023 - Current
Front Desk Receptionist
Massage Envy
09.2021 - 01.2022
Esthetician
Massage Envy
01.2021 - 01.2022
Massage Therapy
Advanced Therapeutics Massage
Esthetician License
PJ's College of Cosmetology
Associate of Arts - Art
Jefferson Community And Technical College