Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katie Heuer

Kewaskum

Summary

Dependable, effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work. Always eager to learn. Bringing a positive attitude and motivating presence to work.

Overview

14
14
years of professional experience

Work History

Lab Service Specialist

Froedtert Health
06.2009 - Current
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Organized daily work based on collection priority.
  • Participated in continuing education programs to stay up to date on new technologies and procedures.
  • Assisted in training and onboarding new phlebotomists.
  • Spoke with patient to gather information for lab records, reduce fear, or anxiety and optimize cooperation.

Education

Phlebotomy

Milwaukee Area Technical College
Milwaukee, WI
05.2005

Skills

  • Microsoft Office
  • Scheduling Software
  • Staff Phlebotomy Training
  • Microsoft Outlook
  • Tracking Specimens
  • Time Management
  • Epic Software
  • Troubleshooting
  • Critical Thinking
  • Goal Minded

Timeline

Lab Service Specialist

Froedtert Health
06.2009 - Current

Phlebotomy

Milwaukee Area Technical College
Katie Heuer