Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Katie Holmes

Dallas

Summary

Proven team leader and effective communicator, demonstrated at Squishies Boba Tea and Chuy's Tex-Mex by enhancing customer satisfaction and team efficiency. Skilled in multitasking and problem-solving, ensuring smooth operations even during peak periods. Excelled in customer service, contributing to a positive and organized work environment. Offering support and hospitality to not only guests and customers but to co-workers in need of help ensuring a warm and welcoming atmosphere.

Overview

3
3
years of professional experience

Work History

Babysitter

Myself
05.2020 - 07.2023
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Reassured children when upset providing emotional support and stability.

Host/To-go Peak

Chuy's Tex-Mex
08.2022 - 07.2023
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Contributed to team success through effective communication and cooperation with coworkers and management.

Team Member/Shift Lead

Squishies Boba Tea
09.2021 - 02.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.

Education

Bachelor of Science - Exercise Science

University of Arkansas
Fayetteville, AR
05-2027

High School Diploma -

Lake Highlands High School
Dallas, TX
05-2023

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management
  • Problem solving
  • Communication

Accomplishments

  • High school summa cum laude graduate
  • University of Arkansas spring 2024 dean's list
  • University of Arkansas fall 2024 chancellor's list

Timeline

Host/To-go Peak

Chuy's Tex-Mex
08.2022 - 07.2023

Team Member/Shift Lead

Squishies Boba Tea
09.2021 - 02.2022

Babysitter

Myself
05.2020 - 07.2023

Bachelor of Science - Exercise Science

University of Arkansas

High School Diploma -

Lake Highlands High School

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Katie Holmes