Open To Work
Katie Howard
F.C. Tucker Company
Titusville,FL
Work Preference
Job Search Status:
Open to work
Work Type
Full Time
Location Preference
Remote
Minimum Desired Compensation
$45000/yr
Important To Me
Work from home optionWork-life balanceCompany Culture
1
Certification
7
years of professional experience
Dynamic real estate sales professional with expertise in client needs assessment, negotiation, and problem-solving. Committed to delivering exceptional service while achieving favorable outcomes in complex transactions.
Work History
Real Estate Sales Professional
1 Year 2 Months- Facilitated client consultations to understand real estate needs and preferences.
- Conducted market analysis to provide clients with accurate property valuations.
- Negotiated contracts and terms to achieve favorable outcomes for clients.
- Assisted clients in navigating complex financial aspects of real estate transactions, coordinating with lenders and title companies to ensure timely closings.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Utilized cutting-edge technology tools such as virtual tours and 3D walkthrough to differentiate listings from competitors, attracting more potential buyers.
- Developed customized marketing plans for each listing, utilizing digital advertising, social media platforms, and print materials to maximize exposure.
- Expanded referral network through active involvement in community events and professional organizations related to the real estate industry.
- Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
- Increased property sales by building strong relationships with clients and providing exceptional customer service.
Customer Service Representative
4 Years 1 Month- Delivered exceptional customer support by resolving inquiries and complaints through multiple channels.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Managed customer accounts, ensuring accuracy and timely updates to information.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Analyzed customer feedback to identify trends and recommend actionable solutions for service enhancement.
- Collaborated with team members to enhance service delivery and improve customer satisfaction scores.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
- Trained new representatives on standard operating procedures and effective communication techniques.
- Collaborated with product team to communicate customer feedback, resulting in product enhancements.
Real Estate Sales Agent Assistant
2 Years 1 Month- Assisted agents in preparing property listings and marketing materials for diverse client portfolios.
- Managed scheduling for property showings and open houses, ensuring optimal time efficiency.
- Conducted market research to inform pricing strategies and enhance competitive positioning.
- Facilitated client communication by responding to inquiries promptly and professionally.
- Coordinated open house events, generating increased interest from potential buyers and renters.
- Developed strong rapport with clients as they navigated the home buying/selling process, easing their stress levels while fostering lasting professional relationships.
- Prepared materials for client meetings, including presentations and sales reports, contributing to successful outcomes for both sellers and buyers.
- Assisted in closing deals by preparing necessary paperwork and coordinating with all parties involved.
- Contributed to team success by helping agents exceed sales targets through proactive assistance on various tasks.
Education
Associate of Science - Merchandising And Sales
Skills
Client needs assessment
Negotiation
Sales negotiation tactics
Organizational skills
Multitasking
Computer skills
Team collaboration
Collaboration skills
Works well independently
Problem-solving
Administrative support
Multi-tasking strength
Conflict resolution
Complex Problem-solving
Certification
Real Estate Broker licenses state of Indiana
Real Estate Sales licenses state of Florida
Timeline
Real Estate Sales Professional
F.C. Tucker Company
10.2023 - 12.2024Read More
Customer Service Representative
TTEC GLOBAL INC
04.2020 - 05.2024Read More
Real Estate Sales Agent Assistant
Berkshire Hathaway Home Services
01.2018 - 02.2020Read More
International Academy of Design And Technology
Associate of Science from Merchandising And Sales
Read More