Katie Ibarra Hernandez
Las Vegas,Nevada
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Telemarketing Sales Representative for Digital Dolphin Products
Digital Dolphin Products
10.2022 - 05.2023
- Managing large amounts of inbound and outbound calls in a timely manner
- Identifying customers’ needs, clarify information, research every issue and providing solutions
- Seize opportunities to upsell products when they arise
- Build sustainable relationships and engage customers by taking the extra mile.
Sales Lead for Raiders at Allegiant Stadium
Allegiant Stadium
10.2021 - 04.2022
- Assist customers on the sales floor and promote up-selling of merchandise
- Assist in the yearly inventory process
- Assist with merchandising of products for visual displays
- Provide assistance and training to other team members when directed
- Process customers’ transactions, merchandise returns, exchanges, and store credits by utilizing Point-Of-Sale (POS) registers.
Education
Bachelor of Science in Marketing -
University of Nevada, Las Vegas
Las Vegas, Nevada05.2026
Associate of Business -
College of Southern Nevada
Henderson, Nevada05.2024
Sports Medicine -
Sports Leadership and Management Academy of Nevada
Henderson, Nevada05.2021
Skills
Professional Communication
Product Knowledge
Target Achievement
Customer Service
References
- Zachary Hudson-Muir, Zach.muir@ddp.us, Director of Sales at Digital Dolphin Products
- Tommy Salisbury, Tommy.Salisbury@ddp.us, Sales Manager at Digital Dolphin Products
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Telemarketing Sales Representative for Digital Dolphin Products
Digital Dolphin Products
10.2022 - 05.2023
Sales Lead for Raiders at Allegiant Stadium
Allegiant Stadium
10.2021 - 04.2022
Bachelor of Science in Marketing -
University of Nevada, Las Vegas
Associate of Business -
College of Southern Nevada
Sports Medicine -
Sports Leadership and Management Academy of Nevada
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