Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katie Kramme

Saint Louis,MO

Summary

Dynamic and dedicated professional with exceptional customer service skills honed at Atlantic Beach Country Club. Proven ability in cash handling and maintaining cleanliness standards while ensuring guest satisfaction. Recognized for fostering team collaboration and engaging with high-volume dining environments to create memorable experiences. Committed to upholding food safety practices and order accuracy.

Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Server/Bartender

Wingtips
03.2024 - Current
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Server/Bartender

Atlantic Beach Country Club
07.2021 - 02.2024
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Served high customer volumes during special events, nights, and weekends.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

Professional Nanny

Care.com Inc
04.2020 - 06.2021
  • Supported children in play activities, meals, and snacks, hygiene and socialization.
  • Assisted with light housekeeping duties as well as running errands.
  • Maintained household cleanliness through light housekeeping tasks, contributing to a well-organized living space for the entire family.
  • Promoted healthy eating habits for improved nutrition, preparing nutritious meals and snacks daily.
  • Built positive and nurturing environments to support child social and emotional growth.

Server

Texas Roadhouse
05.2018 - 03.2020
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Education

High School Diploma -

Kirkwood High School
KIrkwood, MO
05-2017

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Customer service
  • Safe food handling
  • High volume dining
  • Team collaboration
  • Food safety practices
  • Order accuracy
  • Cleanliness standards
  • Professional appearance

Timeline

Server/Bartender

Wingtips
03.2024 - Current

Server/Bartender

Atlantic Beach Country Club
07.2021 - 02.2024

Professional Nanny

Care.com Inc
04.2020 - 06.2021

Server

Texas Roadhouse
05.2018 - 03.2020

High School Diploma -

Kirkwood High School

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