Katie Larrivee-Sypniewski
New Brighton,MN
Summary
Proven leader with a track record of motivating teams at Soma Intimates to surpass revenue goals through strategic sales planning and exceptional customer service. Skilled in critical decision-making and relationship building, adept at providing pre-hospital care and supporting special needs individuals. Demonstrates a strong ability to resolve escalated issues, ensuring long-term business development and client satisfaction.
Overview
19
19
years of professional experience
Work History
Sales Lead Manager
Soma Intimates
Roseville, MN
10.2019 - Current
- Coached, developed and motivated team to achieve revenue goals.
- Resolved customer complaints quickly while maintaining high standards of service excellence.
- Resolved escalated customer issues quickly and professionally.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
Paramedic
Allina Health EMS
Minnea, Minn
05.2006 - Current
- Remained level-headed and proactive during emergency situations.
- Interviewed patients to obtain medical history and details on current issues.
- Provided pre-hospital care to those in need within the community, including administering medications, providing wound care and performing intubations.
- Communicated effectively with other healthcare professionals regarding patient condition and treatment plans.
- Maintained proficiency in advanced life support skills through continuing education classes and workshops.
- Positioned patients in preparation for treatment and transport.
Special Education Paraprofessional
Mounds View Public Schools
New Brighton, MN
10.2021 - 06.2024
- Offered emotional support during times of difficulty or crisis situations involving the student.
- Facilitated communication between home and school by providing information about student progress and activities at school.
- Set up and assisted with audiovisual equipment operation.
- Supported the development of social skills through modeling appropriate behavior and interactions with peers.
- Escorted students to restroom cafeteria, outside to playground and on field trips.
- Assisted neurodiverse students with classwork and activity preparation.
- Improved behavior with modification and positive reinforcement techniques.
- Assisted in the implementation of accommodations outlined in IEPs such as seating arrangements or modified testing procedures.
- Assisted with transitioning from one activity to another throughout the day as needed by the student.
- Provided disabled students with assistive devices and supportive technology.
- Adapted instructional techniques to appropriate ages and skill levels of supervised students.
Education
Some College (No Degree) - Prehospital Emergency Medicine
Inver Hills Community College
Inver Grove Heights, MNSkills
- Critical decision-making skills
- Documentation and reporting
- Pre-hospital care
- Direct patient care
- Behavioral plan management
- Skills strategies
- Autism and spectrum disorders
- IEP compliance
- Special needs
- Sensory processing support
- Relationship building skills
- Emotional regulation
Timeline
Special Education Paraprofessional
Mounds View Public Schools
10.2021 - 06.2024
Sales Lead Manager
Soma Intimates
10.2019 - Current
Paramedic
Allina Health EMS
05.2006 - Current
Some College (No Degree) - Prehospital Emergency Medicine
Inver Hills Community College