Katie Limkemann
Van Horne,IA
Summary
Detail-oriented Parts Manager with expertise in customer service and inventory management. Committed to enhancing processes and fostering professional relations to boost overall customer satisfaction.
Overview
9
9
years of professional experience
Work History
Parts Manager
Sky Automall
Center Point, IA
04.2025 - 03.2026
- Managed inventory levels to ensure availability of essential parts for customer service.
- Coordinated with suppliers to maintain timely delivery of parts and accessories.
- Assisted in developing efficient processes for parts ordering and stocking procedures.
- Trained new team members on warehouse operations.
- Resolved customer inquiries regarding parts availability and specifications effectively.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Collaborated with service managers to ensure timely completion of repairs and maintenance, increasing overall customer satisfaction.
- Identified areas of inefficiency within the department and developed targeted solutions to address these issues, resulting in cost savings and improved processes.
Housing Specialist
Waypoint Services
Cedar Rapids, IA
08.2021 - 04.2025
- Facilitated housing assessments to determine eligibility for housing assistance programs.
- Developed individualized service plans to address client needs and goals effectively.
- Coordinated with community agencies to connect clients with additional support services.
- Conducted outreach efforts to educate clients on available housing resources and options.
- Monitored case progress, ensuring compliance with program guidelines and deadlines.
- Assisted clients in understanding their rights and responsibilities as tenants, promoting healthy landlord-tenant relationships.
- Assisted applicants in filling out housing applications and verifying assets.
- Established positive rapport with clients by providing exceptional customer service and addressing their unique needs.
- Answered client questions about lease and rental agreements and advocated on behalf of client needs.
- Collaborated with property managers to ensure smooth transitions for new tenants moving into their homes.
- Met with housing residents and landlords to answer questions, address concerns, and clarify policies and procedures.
- Conducted home and apartment inspections to identify safety issues and needed repairs.
- Developed and maintained relationships with community organizations and agencies.
Before and After School Assistant
College Community School District
Cedar Rapids, IA
08.2017 - 08.2021
- Supervised daily activities for students in before and after school programs.
- Assisted in developing engaging learning experiences aligned with educational objectives.
- Maintained safe and supportive environments for children during program hours.
- Trained new staff on procedures, policies, and safety protocols to ensure compliance.
- Collaborated with other staff members to design engaging, age-appropriate curriculum for before and after school programs.
- Enhanced student engagement by incorporating creative activities and hands-on learning experiences in before and after school programs.
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
Education
No Degree -
Kirkwood Community College
Cedar Rapids, IAHigh School Diploma -
Center Point-Urbana
Center Point, IA05.2012
Skills
- Customer service
- Invoice processing
- Inventory management
- Improving customer satisfaction
- Vendor relations
- Staff training
- Performance improvement
- Hardworking and reliable
Timeline
Parts Manager
Sky Automall
04.2025 - 03.2026
Housing Specialist
Waypoint Services
08.2021 - 04.2025
Before and After School Assistant
College Community School District
08.2017 - 08.2021
No Degree -
Kirkwood Community College
High School Diploma -
Center Point-Urbana