Katie Love
North Vernon,IN
Summary
Experienced coordinator with strong focus on team collaboration and achieving results. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Known for flexibility with changing needs and reliability in delivering outcomes. Works effectively with cross-functional teams ensuring operational and quality excellence. Prepared to make significant impact in dynamic environment.
Overview
25
25
years of professional experience
Work History
Mod Order Retrieval, Quality Coordinator Specialist
Pet Supplies Plus Distribution
11.2020 - 01.2025
- Accurately picked and packed items in fast paced, production-based environment while maintaining a neat, clean, orderly work area
- Quick interpretation of information and awareness of quantity, quality and correctness of product
- Responsible for the speed and efficiency of floor and morale of team on same floor
- Competent at meeting deadlines in challenging and demanding situations
- Accountable and answerable for quality of checked, packed pallets completed for targeted stores
- Down stacked, counted, scanned, checked and restacked pulled pallet orders for outbound targeted store orders
- Recorded all gathered information on excel spreadsheets, including, but not limited to: damages, bad or open items, out of date product, incorrect product, mishandled or miscounted items, and pallet stability
- Coordinated and assisted in outbound and inbound inspection reports and maintain files of inspection documents
- Coordinated and assisted in inbound and outbound inspections
- Prepared and coordinated Non-Conformance Reports, Corrective Action Request and Preventative Action Request documentation issuance, review and follow-up
- Developed FMEA documentation to support a quality distribution network
- Served on cross-functional teams to support Distribution and Inventory
- Evaluated items for donation or destruction, corrected problem pallets and advised supervisors of issues, assured that pallets were returned to proper shipping doors to ensure accurate and expedited delivery
- Time budgeting skills, discerning capabilities, communication and interpersonal skills, supportively active with a focus on collaboration and self – motivated to ensure accurate and quality shipments for retail stores and customers
Floral Designer
Sisters Floral
05.2007 - 11.2020
- Pivotal in maintaining customer relations and community reputation
- Enhanced customer satisfaction by creating visually appealing and unique floral designs tailored to individual preferences.
- Consistently met tight deadlines for large-scale orders, coordinating logistics to ensure timely delivery and installation of arrangements.
- Managed inventory effectively, ensuring optimal levels of fresh flowers and supplies while minimizing waste.
- Designed custom sympathy arrangements that provided comfort during difficult times while reflecting the personality of the deceased loved one.
- Adapted quickly to changing trends in the floral industry, acquiring new skills as needed to effectively serve diverse client needs.
- Transported and set up floral arrangements for large-scale functions, comprising weddings, funerals, and banquets.
- Researched latest design trends, colors, and vendor products for use in new pieces.
- Consulted with clientele to discuss special occasion floral designs for weddings, funerals, and other events.
Office Manager
Top Land Crop Insurance
06.2018 - 11.2018
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Maintained a spotless work environment through diligent daily housekeeping tasks.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
Management Training, Night Stock, Floral Manager
JayC Grocery Stores
05.2000 - 05.2007
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Knowledgeable in all departments for maximum efficiency and customer service.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
- Enhanced store presentation through regular merchandising updates and innovative display techniques.
- Coordinated with other departments for smooth cross-functional collaboration, enhancing overall store performance.
- Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
- Engaged customers and provided very high level of service and support, helping find desired products and items.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
1 year - General Studies
IUPUC
Columbus, INOnline Certification - Floral Design License
High School Diploma -
Jennings County High School
North Vernon, IN01.1994
Skills
- Preventive actions
- Expert problem solving
- Training and development
- Management collaboration
- Data entry
- Workplace and Warehouse safety
- Root-cause analysis
- Inventory counts and Audit compliance
- Experience in product evaluation
- Policy and procedure implementation
- Quality control analysis
Additional Skills And Experience
- Military role play training exercises
- Housekeeping & office cleaning
- Landscape & portrait painter
- Orchestra member
- Solo singer for weddings, dedications, funerals, and churches
- Metal engraving
- Avon representative
- Wedding consultation and flower work
- Construction experience
- Experience working with crystal and porcelain
- Factory work
Timeline
Mod Order Retrieval, Quality Coordinator Specialist
Pet Supplies Plus Distribution
11.2020 - 01.2025
Office Manager
Top Land Crop Insurance
06.2018 - 11.2018
Floral Designer
Sisters Floral
05.2007 - 11.2020
Management Training, Night Stock, Floral Manager
JayC Grocery Stores
05.2000 - 05.2007
1 year - General Studies
IUPUC
Online Certification - Floral Design License
High School Diploma -
Jennings County High School
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