Katie-Lynn Davis
Converse,TX
Summary
Detail-oriented professional with focus on deadlines and skilled in handling medical billing without errors. Confident Medical Biller knowledgeable in data confidentiality and privacy practices when reviewing patient information. Driven Medical Biller motivated to perform beyond expectations. Hardworking and passionate job seeker with strong organizational skills . Ready to help team achieve company goals. Detail-oriented with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
Work History
Home Health Orders/Medical Records Clerk
American Medical Home Health Services
San Antonio , TX
2022.09 - 2023.11
- Used Kinnser to maneuver patients charts and incoming orders
- Used DR Alliance to submit orders
- Goal to get all orders signed and back withing 30-60 days for billing
- Document / notate each call and status
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
Human Resources
American Medical Home Health Services
San Antonio , TC
2020.09 - 2022.09
- Turned all of Human Resources files, annuals, Ken Paxton documents , employment verifications , reports , TWCs etc
- Paperless
- Created a share drive to access current and previous applications
- Handled employees’ complaints and concerns with confidentiality and professionalism
- Created excel sheets to keep track of active employees, annuals and expiration of licenses
- Maintained employee files in our main San Antonio office from San Antonio and surrounding areas including Beeville and Hub city employees
- Controlled benefits program such as insurance portal for medical, dental and vision
- Separating proper departments with their benefits that apply to that particular job position.
- Oversaw and managed hiring process and assisted human resources.
- Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
Customer Service Temp Rep
Home Depot
Converse , TX
2020.06 - 2020.09
- Helped with self-checkout and cashiers when not busy in my section.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Followed up with customers about resolved issues to maintain high standards of customer service.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Office Manager/Health care provider
Always Best Care
San Antonio , TX
2019.06 - 2020.02
- Did all the scheduling and coordinating of the health care providers to ensure the appropriate providers were matched with the clients needs
- Ensured coverage for last minute call ins or covered the shift myself if needed if the client couldn’t be left alone
- Was on call 24/7 to ensure all shifts were covered and answer any questions or resolve any issues the providers might have in reference to the client
- Did monthly classes to train providers on patients needs
- Checked schedules constantly to ensure employees had clocked in at the appropriate times
- Did all meet and greats when we received new patients to introduce the to their provider and let them know any special needs of the patient and that they were a good fit with the patient.
- Met with patients to discuss medical histories and current complaints.
- Monitored patients' conditions and progress to reevaluate treatment.
Med Aid
The Heritage at Westover Hills
2018.11 - 2019.05
- Distribute medication to patients when needed and kept track of when it was to be administered
- Order appropriate medication when supplies where running low
- Gave patients PRN medication when suitable for patients
- Consult with patients doctors when side affects occurred to ensure the appropriate needs for the patients were met
- Organized all medications to ensure no expired items were on the med cart.
CNA/Med Assistant
Legacy at Forest Ridge
San Antonio , TX
2016.12 - 2018.11
- Provided care for residents, assisted with meals, showering patients, provided medications and ensured all were administered at appropriate times
- Worked in memory care and provided dementia patients with redirection to ensure the safety of patients.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
- Transported patients between rooms and appointments or testing locations.
Home Care Provider
AA Care Services
San Antonio , TX
2015.01 - 2016.12
- Provide home health care for elderly patients both in a nursing home and home environment
- Give assigned medication
- Make any necessary appointments and provide transportation to them
- Provide companionship for patients and ensure their needs are met.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted disabled clients to support independence and well-being.
- Assisted patients with personal requirements for housekeeping and grooming assistance.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Provided transportation and appointments management.
- Trained new staff members on best practices for home health care.
Dietary Specialist
Autumn Winds Nursing Home
Schertz , TX
2013.10 - 2014.10
- Served patients breakfast and lunch and dinner
- Cleaned kitchen, did dishes, stocked supplies to ensure everything was in order for next shift.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Kept all kitchen areas clean, tidy and free of hazards.
- Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
- Developed nutrient-dense recipes and flexible meal templates to meet nutritional objectives.
- Reported and documented resident changes in consumption or behaviors.
Cashier Assistant
Mama Margie’s
Schertz , TX
2011.10 - 2013.05
- Ensured all orders were correct and processed quickly
- Met customer needs through polite, friendly and attentive service.
- Cleaned and sanitized cashier workstation and scanning area.
- Worked with other associates to support cashiers and management needs.
- Removed trash, swept, and mopped floors for professional appearance.
- Addressed and resolved complaints quickly to maintain customer satisfaction.
Cashier
Walmart
Schertz , TX
2012.05 - 2012.08
- Ensured all money transactions were processed correctly to include checks, debit cards or cash.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Handled cash with high accuracy and took care to check bills for fraud.
Drive-Thru Cashier
Bushes Chicken
Schertz , TX
2012.01 - 2012.05
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Followed food safety and sanitation guidelines at all times.
- Maintained clean, tidy and orderly work station to uphold company standards.
- Assisted customers with menu items and accurate order fulfillment.
- Resolved problems with orders quickly and offered refund or replacement.
- Followed company policies and procedures regarding cash handling.
Education
Prerequisite classes for Nursing -
Northeast Lakeview College
01.2018
Child Development Program / Teaching assistant Certification -
Northeast Lakeview College
01.2015
GED -
Samuel Clemens High School
01.2012
Skills
- Customer Service Excellence
- Problem Solving Aptitude
- Organizational Abilities
- Teamwork and Collaboration
- Decision Making Competence
- Attention to Detail
- Continuous Learning Mindset
- Chart Auditing
- Multitasking and Organization
- HIPAA Compliance
Additional Education
Continuing education in the medical field to obtain certificate in phlebotomy.
References
available upon request
Timeline
Home Health Orders/Medical Records Clerk
American Medical Home Health Services
2022.09 - 2023.11
Human Resources
American Medical Home Health Services
2020.09 - 2022.09
Customer Service Temp Rep
Home Depot
2020.06 - 2020.09
Office Manager/Health care provider
Always Best Care
2019.06 - 2020.02
Med Aid
The Heritage at Westover Hills
2018.11 - 2019.05
CNA/Med Assistant
Legacy at Forest Ridge
2016.12 - 2018.11
Home Care Provider
AA Care Services
2015.01 - 2016.12
Dietary Specialist
Autumn Winds Nursing Home
2013.10 - 2014.10
Cashier
Walmart
2012.05 - 2012.08
Drive-Thru Cashier
Bushes Chicken
2012.01 - 2012.05
Cashier Assistant
Mama Margie’s
2011.10 - 2013.05
Prerequisite classes for Nursing -
Northeast Lakeview College
Child Development Program / Teaching assistant Certification -
Northeast Lakeview College
GED -
Samuel Clemens High School
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