Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

KATIE MARR

Charlotte,NC

Summary

Motivated professional with 9+ years of face to face customer service. I have experience working with clients, knowledge of answering phones, scheduling appointments and adapting quickly to different computer softwares.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Payroll Administrator

Vinyl
02.2024 - Current
  • Uploaded tips and edited time records into computer system to create accurate database for payroll processing.
  • Processed new hire, direct deposit, tax claim adjustments and termination documents for payroll.
  • Weekly payroll data entry and processing for 60+ employees using ADP.
  • Maintained strict confidentiality of all payroll information and records.

Waitress

Caswell Station
02.2021 - Current
  • Maintained high standards of customer service during high-volume, fast-paced operations
  • Helped out by working private events that occurred at the restaurant
  • Helped train new employees when needed
  • Adapted quickly to new computer software and POS system

Hair Stylist Assistant

Elevate Beauty Lounge
11.2020 - 01.2021
  • Managed incoming calls, scheduled appointments, and maintained accurate records of client visits
  • Performed administrative duties such as filing documents, updating appointment calendars, tracking inventory
  • Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.

Waitress

Clementines
11.2012 - 07.2020
  • Performed complete opening, closing and shift change duties to keep restaurant working efficiently
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs
  • Greeted new customers, discussed specials, took food and drink orders and built immediate positive connections with guests

Education

Certificate -

Stanley Harris School of Cosmetology
01.2020

High School Diploma -

South Haven High School
05.2015

Skills

  • Verbal and written communication
  • Organization
  • Time management
  • Customer Service
  • Payroll Processing
  • Multitasking

Certification

  • Michigan Cosmetology License
  • North Carolina Cosmetology License




Timeline

Payroll Administrator

Vinyl
02.2024 - Current

Waitress

Caswell Station
02.2021 - Current

Hair Stylist Assistant

Elevate Beauty Lounge
11.2020 - 01.2021

Waitress

Clementines
11.2012 - 07.2020

High School Diploma -

South Haven High School

Certificate -

Stanley Harris School of Cosmetology

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KATIE MARR