Katie McCully
Maryville,MO
Summary
Reliable Associate with great communication and interpersonal skills. Highly-motivated, energetic, and dependable. Skilled in problem-solving, staff training, and managing multiple responsibilities to ensure exceptional service quality.
Overview
3
3
years of professional experience
Work History
Service Associate
Home Depot
2024.04 - Current
- Enhanced customer satisfaction by providing timely and efficient assistance in various service tasks.
- Provided accurate answers and solutions to customer concerns, inquiries and complaints.
- Balanced multiple priorities effectively while maintaining a keen focus on delivering exceptional customer experiences consistently.
Office Assistant
International Involvement Center
2024.01 - 2024.04
- Enhanced office efficiency by organizing files, and maintaining a clean workspace.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Office Assistant
Northwest Missouri Land Title
2022.09 - 2023.08
- Expedited document processing with accurate data entry and timely filing.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Server/Cook
Country Cafe
2021.03 - 2022.06
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
Education
Bachelor of Science - Agriculture Sciences
Northwest Missouri State University
Maryville, MO04.2027
Skills
- Customer Support
- Sales experience
- Strong Work Ethic
- Staff education and training
- Problem Solving
Timeline
Service Associate
Home Depot
2024.04 - Current
Office Assistant
International Involvement Center
2024.01 - 2024.04
Office Assistant
Northwest Missouri Land Title
2022.09 - 2023.08
Server/Cook
Country Cafe
2021.03 - 2022.06
Bachelor of Science - Agriculture Sciences
Northwest Missouri State University