Katie McKeever
Penrose,CO
Summary
Dedicated shift leader with experience in supervising teams and ensuring high-quality service. Skilled in problem resolution and maintaining inventory, consistently achieving customer satisfaction and adherence to cleanliness protocols.
Overview
1
1
year of professional experience
Work History
Environmental Services Housekeeper
Centura Heath at St Thomas More
Cañon City, Colorado
11.2019 - 01.2020
- Ensured cleanliness of patient rooms and common areas daily, contributing to a safe and welcoming environment for patients and staff.
- Restocked linens and toiletries in designated areas, facilitating smooth operations and patient comfort.
- Disposed of waste properly following health regulations.
- Coordinated with team members to streamline cleaning tasks, enhancing overall efficiency in maintaining facility standards.
- Cleaned and sanitized patient rooms, bathrooms, offices and other areas according to prescribed procedures.
Shift Leader/Barista Shift Supervisor
Starbucks
Cañon City, Colorado
10.2018 - 10.2019
- Supervised barista team during peak hours, maintaining service quality and minimizing wait times.
- Managed inventory levels, coordinating stock replenishment to prevent shortages and support uninterrupted service.
- Resolved customer complaints promptly, improving overall satisfaction and fostering customer loyalty.
- Implemented store cleanliness protocols to uphold health and safety standards.
Education
High School Diploma -
Roy J Wasson High School
Colorado Springs, CO05-2006
Skills
- Problem resolution
- Effective communication
- Information retrieval
- Social media management
- Telephone etiquette
- Computer assistance
Timeline
Environmental Services Housekeeper
Centura Heath at St Thomas More
11.2019 - 01.2020
Shift Leader/Barista Shift Supervisor
Starbucks
10.2018 - 10.2019
High School Diploma -
Roy J Wasson High School