Summary
Overview
Work History
Education
Skills
Certification
Gardening, watercolor painting, crafts, and strength training.
Timeline
StoreManager

Katie Middleton

Kennesaw,GA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Talented professional with keen for detail. Experienced in providing high-end service to customers in fast paced environment. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

28
28
years of professional experience
3
3
Certification

Work History

Health Coach-Personal Trainer

One80 Health Coach
12.2016 - Current
  • Trained clients during strength training, cardio vascular exercise, and stretching.
  • Demonstrated proper technique for exercises to avoid injuries.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Grew customer base through word-of-mouth referrals based on customer satisfaction and results.
  • Maintained up-to-date knowledge of fitness training methods to inform approach.
  • Developed customized fitness plans for wide range of clients to expand services.
  • Motivated participants through one-on-one instruction and positive feedback.

Freelance Licensed Master Cosmetologist

Self-employeed
11.2001 - Current
  • Demonstrated high level of customer service to increase retention and satisfaction.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
  • Answered phone calls and emails to schedule client appointments.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Processed payments, entering sales in register for prompt customer service.

Sales Associate

Home Depot
09.1995 - 07.2001
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Used in-store system to locate inventory and place special orders for customers.
  • Prioritized helping customers over completing other routine tasks in store.

Education

Associate of Applied Science - Echocardiography

Georgia Northwestern Technical College
Rome, GA
03.2011

No Degree - Certified Personal Trainer

National Academy of Sports Medicine
11.2016

Skills

  • Leadership Skills
  • BLS Certified
  • Multitasking Strengths
  • Verbal Communication
  • Health and Wellness
  • Guest Relations
  • Adapt to Diverse Groups
  • Customer Service
  • Excellent People Skills
  • Clear Communication
  • Safety Training
  • Administrative Duties

Certification

  • CPT - Certified Personal Trainer
  • CEC- Corrective Exercise Certification
  • Master Cosmetology License - 11/01 to Current
  • CPR

Gardening, watercolor painting, crafts, and strength training.

I have found a love for plants that began with succulents about 6 years ago. This has grown into having raised vegetable garden beds, flower beds and anything that gets me outside. 

I have always had a creative side. I began watercolor painting in 2020, which transitioned into many other crafts like macrame, knitting, and crochet. 

I found my love for strength training when I tried a Crossfit class in 2015. This morphed into what became my CPT and health coach business in 2017. 

All of these hobbies help me find some peace and relaxation in stressfull times.

Timeline

Health Coach-Personal Trainer

One80 Health Coach
12.2016 - Current

Freelance Licensed Master Cosmetologist

Self-employeed
11.2001 - Current

Sales Associate

Home Depot
09.1995 - 07.2001

Associate of Applied Science - Echocardiography

Georgia Northwestern Technical College

No Degree - Certified Personal Trainer

National Academy of Sports Medicine
Katie Middleton