Katie Morse
Rockville Centre
Summary
Healthcare professional with a strong foundation in veterinary medicine and client support, now transitioning into medical billing and coding. Former Licensed Veterinary Technician with over a decade of clinical, hospice, and administrative experience, including billing, insurance claims, and medical records management. Recently completed AAPC Medical Billing training with an A, preparing for CPB certification, and beginning coding coursework this fall. Known for accuracy, attention to detail, and compassionate client communication.
Overview
16
16
years of professional experience
Work History
Owner / Operator
Peace of Mind Care Services
01.2008 - 01.2023
- Company Overview: In-home hospice & nursing business – specialized in veterinary patients.
- Founded and operated concierge-style hospice and palliative care service.
- Delivered individualized patient care and coordinated treatment with veterinarians.
- Managed medical records, billing, and insurance claims support.
- Maintained accurate patient charts and ensured proper documentation across visits and treatments.
- Built long-term client relationships through clear communication and compassion.
- In-home hospice & nursing business – specialized in veterinary patients.
Licensed Veterinary Technician
Various veterinary practices, including Lynbrook Animal Hospital & North Shore Animal League
01.2007 - 01.2014
- Assisted in medical procedures, anesthesia, radiology, and lab testing.
- Documented treatments and maintained accurate patient charts and records.
- Prepared and dispensed medications; ensured accurate dosing and client understanding.
- Handled patient intake and discharge: collected information, updated records, explained treatment and follow-up instructions.
- Communicated treatment plans to clients and supported follow-up care.
- Led outpatient technician services and trained junior staff at North Shore Animal League.
Education
Certificate - Medical Billing
AAPC
03.2025 - 08.2025
B.A. - Psychology & Social Work
Long Island University, CW Post
A.A.S. - Veterinary Science
Vet Tech Institute
Pittsburgh, PASkills
- Medical billing
- ICD-10
- CPT
- HCPCS
- Medical records & charting
- Veterinary clinical support
- Veterinary patient care
- Pharmacy support
- Intake & discharge
- Analytical skills
- Strong organizational skills
- Compassionate client communication & education
- Patient care
- Medical record management
- Veterinary anesthesia
- Palliative care planning
- Customer relationship management
- Veterinary medical procedures
- Client education
- Treatment coordination
- Problem solving
- Sales negotiation
- Relationship management
- Problem-solving capacity
Earlier Experience
- Veterinary Technician, Western PA Humane Society & VCA Animal Hospitals
- Retail & Customer Service, Bed Bath & Beyond, Barnes & Noble, Developed strong client service and multitasking skills.
- Store Manager, Pet Store, Hiring, scheduling, inventory, and operations leadership.
Timeline
Certificate - Medical Billing
AAPC
03.2025 - 08.2025
Owner / Operator
Peace of Mind Care Services
01.2008 - 01.2023
Licensed Veterinary Technician
Various veterinary practices, including Lynbrook Animal Hospital & North Shore Animal League
01.2007 - 01.2014
B.A. - Psychology & Social Work
Long Island University, CW Post
A.A.S. - Veterinary Science
Vet Tech Institute