Katie Mortimer

• Greeted customers and provided excellent customer service.
• Prepared alcoholic and non-alcoholic beverages according to recipe standards.
• Ensured proper sanitation of bar area, glassware, utensils, and equipment.
• Maintained inventory of liquor, beer, wine, and other beverage items.
• Processed payments accurately and efficiently with POS system.
• Kept track of all orders made by customers and communicated them promptly to kitchen staff.
• Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
• Resolved customer complaints in a professional manner.
• Organized storeroom inventory of supplies such as cups, napkins, straws.
• Performed opening and closing duties including restocking supplies.
• Managed cash drawer at the end of each shift ensuring accuracy of funds received.

References:

Chris (269)744-5173

Dan (586)634-9657

• Ensured that each guest was served courteously, quickly, and efficiently.
• Monitored dining room for cleanliness and proper set-up at all times.
• Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
• Handled money transactions accurately while following company procedures for handling cash payments.
• Followed health safety guidelines when preparing and serving food products.
• Upheld high standards of sanitation in accordance with health department regulations.
• Stayed informed about daily specials, new menu items, promotions.
• Provided exceptional service to high volume of daily customers.
• Displayed enthusiasm and knowledge about restaurant's menu and products.
• Greeted customers, answered questions and recommended specials to increase profits.