Summary
Overview
Work History
Education
Skills
Timeline
Generic

Katie Naumburger

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

13
13
years of professional experience

Work History

Sales Associate

Urban Exchange Consignment
01.2019 - Current


  • Sales, cashiering with accuracy and focus.
  • Software data, records collection, inventory.
  • Marking merchandise for sale.
  • Implement comprehensive training for new employees.
  • Manage high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answer constant flow of customer calls with minimal wait times.
  • Update account information to maintain customer records.
  • Perform opening and closing protocols.
  • Responded to customer requests for products, services, and company information.

Personal Trainer, Sales Team

Option 1 Fitness
01.2021 - 01.2022
  • Actively supervise the Fitness environment.
  • Membership sales and retention.
  • Data collection and records keeping.
  • Conducting interviews and managing new employees.
  • Educated clients on proper exercise techniques, reducing risk of injury during workouts.
  • Motivated clients to stay on track with fitness goals with positive and friendly approach.
  • Trained clients during strength training, cardio vascular exercise, and stretching.
  • Assisted clients with personal fitness goals through realistic objectives.
  • Improved client fitness levels by developing personalized workout plans and monitoring progress.
  • Explained exercise modifications and contraindicated movements to participants with history of injury.
  • Maintained up-to-date knowledge of fitness training methods to inform approach.
  • Designed specific workout systems for individual clients based on performance ability.
  • Assisted individuals in setting achievable fitness goals, monitoring progress for success.

Airfield Management Shift Lead

United States Air Force
09.2011 - 01.2019
  • Ensured timely completion of maintenance tasks by effectively prioritizing work orders and delegating assignments to appropriate personnel.
  • Maintained strict compliance with FAA regulations, ensuring safe and efficient airfield operations.
  • Coordinated with security teams to maintain a secure airfield environment, addressing potential threats promptly and professionally.
  • Safeguarded the integrity of airfield infrastructure by diligently monitoring construction projects within operational areas.
  • Played a crucial role in maintaining smooth traffic flow during high-volume periods by adeptly managing aircraft parking assignments and ground support resources.
  • Led incident response efforts for multiple emergencies, resulting in minimal disruption to airport operations.
  • Managed daily flight schedules, coordinating closely with airlines to minimize delays and cancellations.
  • Reduced runway incursions by implementing proactive measures and enhancing communication protocols among staff members.
  • Maintained flight and events logs, aircrew flying records, and flight operations records of incoming and outgoing flights.
  • Investigated and reported accidents, incidents, or safety concerns to appropriate personnel and authorities.
  • Collaborated with maintenance crews and air traffic control to resolve problems and facilitate seamless operations.
  • Trained and developed new hires to drive efficient performance by teaching and emphasizing key skills, procedures and performance optimization strategies from day one.
  • Conducted departure and arrival briefings.

Education

Bachelor of Science - Biology

Franklin Pierce University
Rindge
05.2024

Academic Achievement Award - Organizational Leadership

Airman Leadership School (ALS)
Misawa Air Base, Japan
11.2017

Airfield Management Specialist, 1C7X1 - Airfield Management Operations

Technical Training
Keesler Air Force Base, Biloxi, MS
09.2012

High School Diploma -

Picayune Memorial High School
Picayune, MS
05.2006

Skills

  • Time Management Expertise
  • Professionalism and Integrity
  • Software Expertise Skills
  • Effective Communication Techniques
  • Continuous Improvement Mindset
  • Emergency Response Planning
  • Technical Report Writing
  • Safety Management
  • Customer Service
  • Attention to Detail
  • Flexible and Adaptable
  • Organizational Skills

Timeline

Personal Trainer, Sales Team

Option 1 Fitness
01.2021 - 01.2022

Sales Associate

Urban Exchange Consignment
01.2019 - Current

Airfield Management Shift Lead

United States Air Force
09.2011 - 01.2019

Bachelor of Science - Biology

Franklin Pierce University

Academic Achievement Award - Organizational Leadership

Airman Leadership School (ALS)

Airfield Management Specialist, 1C7X1 - Airfield Management Operations

Technical Training

High School Diploma -

Picayune Memorial High School
Katie Naumburger