Katie Naumburger
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
13
13
years of professional experience
Work History
Sales Associate
Urban Exchange Consignment
Keene, NH
01.2019 - Current
- Sales, cashiering with accuracy and focus.
- Software data, records collection, inventory.
- Marking merchandise for sale.
- Implement comprehensive training for new employees.
- Manage high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answer constant flow of customer calls with minimal wait times.
- Update account information to maintain customer records.
- Perform opening and closing protocols.
- Responded to customer requests for products, services, and company information.
Personal Trainer, Sales Team
Option 1 Fitness
Keene, NH
01.2021 - 01.2022
- Actively supervise the Fitness environment.
- Membership sales and retention.
- Data collection and records keeping.
- Conducting interviews and managing new employees.
- Educated clients on proper exercise techniques, reducing risk of injury during workouts.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Trained clients during strength training, cardio vascular exercise, and stretching.
- Assisted clients with personal fitness goals through realistic objectives.
- Improved client fitness levels by developing personalized workout plans and monitoring progress.
- Explained exercise modifications and contraindicated movements to participants with history of injury.
- Maintained up-to-date knowledge of fitness training methods to inform approach.
- Designed specific workout systems for individual clients based on performance ability.
- Assisted individuals in setting achievable fitness goals, monitoring progress for success.
Airfield Management Shift Lead
United States Air Force
Misawa Air Base, Japan - Whitman Air Base, MO
09.2011 - 01.2019
- Ensured timely completion of maintenance tasks by effectively prioritizing work orders and delegating assignments to appropriate personnel.
- Maintained strict compliance with FAA regulations, ensuring safe and efficient airfield operations.
- Coordinated with security teams to maintain a secure airfield environment, addressing potential threats promptly and professionally.
- Safeguarded the integrity of airfield infrastructure by diligently monitoring construction projects within operational areas.
- Played a crucial role in maintaining smooth traffic flow during high-volume periods by adeptly managing aircraft parking assignments and ground support resources.
- Led incident response efforts for multiple emergencies, resulting in minimal disruption to airport operations.
- Managed daily flight schedules, coordinating closely with airlines to minimize delays and cancellations.
- Reduced runway incursions by implementing proactive measures and enhancing communication protocols among staff members.
- Maintained flight and events logs, aircrew flying records, and flight operations records of incoming and outgoing flights.
- Investigated and reported accidents, incidents, or safety concerns to appropriate personnel and authorities.
- Collaborated with maintenance crews and air traffic control to resolve problems and facilitate seamless operations.
- Trained and developed new hires to drive efficient performance by teaching and emphasizing key skills, procedures and performance optimization strategies from day one.
- Conducted departure and arrival briefings.
Education
Bachelor of Science - Biology
Franklin Pierce University
Rindge05.2024
Academic Achievement Award - Organizational Leadership
Airman Leadership School (ALS)
Misawa Air Base, Japan11.2017
Airfield Management Specialist, 1C7X1 - Airfield Management Operations
Technical Training
Keesler Air Force Base, Biloxi, MS09.2012
High School Diploma -
Picayune Memorial High School
Picayune, MS05.2006
Skills
- Time Management Expertise
- Professionalism and Integrity
- Software Expertise Skills
- Effective Communication Techniques
- Continuous Improvement Mindset
- Emergency Response Planning
- Technical Report Writing
- Safety Management
- Customer Service
- Attention to Detail
- Flexible and Adaptable
- Organizational Skills
Timeline
Personal Trainer, Sales Team
Option 1 Fitness
01.2021 - 01.2022
Sales Associate
Urban Exchange Consignment
01.2019 - Current
Airfield Management Shift Lead
United States Air Force
09.2011 - 01.2019
Bachelor of Science - Biology
Franklin Pierce University
Academic Achievement Award - Organizational Leadership
Airman Leadership School (ALS)
Airfield Management Specialist, 1C7X1 - Airfield Management Operations
Technical Training
High School Diploma -
Picayune Memorial High School