Katie Neenan

Engage customers in addressing child support issues by defining the problems and sources; diagnosing the problems through the establishment of facts, analysis of information and drawing of conclusions. Develop and prioritize the steps to problem resolution.

Analyze legal documents to ensure accuracy of child support orders.

Assist in training new employees in person and virtually.

Provided guidance to students in the classroom setting.

Assisted teachers with planning and preparing lessons for students.

Created and maintained positive relationships with students, parents, and colleagues.

Supervised small groups of students during instruction time.

Assisted with classroom management issues when needed.

Provided instruction and guidance to students in the absence of a regular teacher.

Implemented school policies and procedures in the classroom.

Investigated liability issues related to bodily injury claims.

Analyzed data obtained from accident reports, witness statements, and medical bills. Negotiated settlements.