Louise McCarty
Kingsport,TN
Overview
17
17
years of professional experience
Work History
Child Support Enforcement Specialist
Virginia Department Of Social Services
Abingdon, VA
03.2023 - Current
- Management of large caseload based on federal and state timeframes and requirements
- Understanding and applying policy and procedures in accordance with the Virginia Division of Child Support Enforcement
- Generating obligations of child support based on income
- Conflict management and application of effective interviewing to engage participation from clients
- Understanding the process of child support enforcement based on the type of funding a child receives
Family Services Supervisor
Bristol Department of Social Services
Bristol, VA
04.2008 - 03.2023
- Supervised Foster Care, Child Protective Services, and Adult Protective Services
- Ensured compliance with all applicable state and federal regulations related to family services programs
- Provided guidance and support to caseworkers in their daily duties
- Collaborated with other departments and community partners to ensure successful program operations
- Coaching and training staff on policies and procedures
- Critical decision making based on child safety and effective management of the unit
- Maintaining budget lines for each program and assuring appropriate use of each funding category
- Prior to supervision, I maintained caseloads in Child Protective Services
Education
Bachelor of Science - Human Services
Virginia Tech
Blacksburg, VA05-2007
Skills
- Conflict resolution
- Policy application
- Critical thinking
- Effective communication
- Time management
- Teamwork and collaboration
Timeline
Child Support Enforcement Specialist
Virginia Department Of Social Services
03.2023 - Current
Family Services Supervisor
Bristol Department of Social Services
04.2008 - 03.2023
Bachelor of Science - Human Services
Virginia Tech