Summary
Overview
Work History
Education
Skills
Timeline
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Katie Ordonez

Richardson

Summary

Dynamic hospitality professional with a proven track record at Olive Garden, excelling in customer service and responsible alcohol service. Known for strong multitasking abilities and an engaging personality, I enhance guest experiences while maintaining high standards of cleanliness and organization. Committed to team success and performance improvement in fast-paced environments.

Overview

3
3
years of professional experience

Work History

Bartender

Olive Garden
Plano Tx
12.2024 - Current
  • Prepared and served beverages according to Olive Garden standards.
  • Maintained cleanliness and organization of bar area for efficient service.
  • Assisted in managing inventory levels, ensuring stock availability for peak hours.
  • Provided excellent customer service, enhancing guest satisfaction and retention.

Host

Texas Roadhouse
Garland, TX
12.2024 - 12.2025
  • Greeted and seated guests promptly, ensuring a welcoming atmosphere.
  • Managed waitlist efficiently, optimizing table turnover and guest satisfaction.
  • Assisted with menu explanations, enhancing customer dining experiences through knowledge sharing.

Sales Associates

Rack Room Shoes Inc.
Wylie, TX
09.2022 - 2024
  • Assisted customers in product selection, ensuring a positive shopping experience.
  • Maintained organized merchandise displays to enhance visual appeal and experience
  • Collaborated with team members to meet daily sales goals and improve store performance.
  • Provided product knowledge training to new associates, fostering a knowledgeable team environment.

Education

High School Diploma -

Skills

Strong multitasking

Customer service

Highly reliable

Team player attitude

Clear and effective communication

Patience and tolerance

Outgoing personality

Engaging personality

Cleanliness and hygiene

Customer service expertise

Responsible alcohol service

Complex Problem-solving

Handling difficult customers

Menu memorization

Memory retention

Hospitality service expertise

Professional appearance

Suggestive selling

Alcohol awareness

Food service

Inventory

Salesmanship

Performance improvement

Timeline

Bartender

Olive Garden
12.2024 - Current

Host

Texas Roadhouse
12.2024 - 12.2025

Sales Associates

Rack Room Shoes Inc.
09.2022 - 2024

High School Diploma -

Katie Ordonez