Katie Parker
Antelope,CA
Summary
Highly detail-oriented administrative expert specializing in calendar management and personnel coordination. Demonstrated success in streamlining office processes for increased efficiency. Recognized for contributing to a positive workplace culture and enhancing team morale.
Overview
7
7
years of professional experience
Work History
Administrator
Bidwell Dental
Folsom, CA
06.2023 - Current
- Coordinated patient appointments to streamline scheduling and minimize wait times.
- Managed front desk operations, responding to phone inquiries and processing appointment changes.
- Collected and updated patient information to ensure accuracy of medical history and insurance details.
- Processed insurance claims and verified coverage, facilitating timely access to essential services for patients.
- Assisted patients in understanding insurance benefits to facilitate informed decisions.
- Processed payments, co-pays, and discussed financial arrangements with patients.
- Trained new administrative staff on office procedures and protocols.
- Developed spreadsheets to track project progress, budgets and other related data.
In-Home Childcare Specialist or Family Caregiver
Private Family
Sacramento
09.2019 - 06.2023
- Supervised and cared for children of various ages, creating a supportive and engaging environment that promoted social and emotional development.
- Maintained a safe and nurturing environment during play and learning sessions, facilitating positive interactions and skill-building.
- Coordinated daily activities and managed schedules to optimize children's routines and enhance their learning experiences.
- Demonstrated effective communication with children and parents in various settings.
- Maintained current First Aid and CPR certifications, ensuring preparedness for emergencies.
Education
High School Diploma -
Placer School for Adults
Auburn, CA05-2016
Skills
- Appointment scheduling
- Insurance processing
- Patient management
- Financial management
- Budget management
- Staff training
- Customer service
- Detail orientation
Timeline
Administrator
Bidwell Dental
06.2023 - Current
In-Home Childcare Specialist or Family Caregiver
Private Family
09.2019 - 06.2023
High School Diploma -
Placer School for Adults