Katie Peterson
Saint Paul,MN
Summary
Approachable professional with over 10 years of experience in vocational training and post-secondary education. Proficient at managing multiple cases with attention to detail and knowledge of local resources. Known for providing caring and comprehensive support to diverse populations.
Overview
10
10
years of professional experience
Work History
Student Parent Coordinator Department of Student Health and Basic Needs
Metropolitan State University
St. Paul, MN
06.2024 - Current
- Manage daily operations of student parent center and foster a welcoming environment for all students
- Conduct intakes with students experiencing financial hardship or housing instability and assist them in accessing county or state resources
- Established partnerships with local businesses, securing resources and professional expertise to enhance support for student parents
- Collaborate with other university departments to deliver educational programming for student parents
- Provide referrals for students seeking support services, including Title IX and counseling resources.
- Assist in procuring and managing grant programs focused on student parent basic needs
- Oversaw budget and expenditures for projects and events, ensuring alignment with financial goals
- Direct schedules and tasks for student staff and interns to ensure operational efficiency
- Gathered data on public health issues affecting student parents in collaboration with nursing faculty and students, informing program development
Administrative Assistant - Dean of Students Office; Disability Resources Office
Hamline University
St. Paul, MN
08.2021 - 06.2024
- Coordinated communication, administrative support, and operational assistance for Dean of Students office suite and staff
- Triaged student, parent, faculty and staff concerns (including Title IX complaints) to the Dean of Students in a timely and confidential manner
- Recruited and supervised student workers, enhancing operational support for the Dean of Students Office and Disability Resources Office
- Determined students' eligibility for the Hamline Student Emergency Grant and counseled them on the application process
- Provided supervision for the Disability Resources Office, which included proctoring exams and coordinating with Faculty within ADA guidelines
- Managed note-taker accommodation process by assigning software access, training students, and resolving technical issues with customer service
- Conducted student conduct checks for third-party requestors while adhering to FERPA guidelines.
- Maintained department statistics needed for unit evaluation and reporting
- Cultivated collaborative relationships with Financial Aid, Counseling and Health Services, and Center for Academic Success to improve student support services
Career Technical Training Manager
Hubert H. Humphrey Job Corps Center
St. Paul, MN
10.2018 - 08.2021
- Led a team of professional staff, consisting of Career Technical Training Instructors, Substitute Instructors, and the Work-Based Learning Coordinator.
- Established CTT Instructors and WBL Coordinator annual goals and monitored progress for these goals
- Guided newly enrolled students in selecting vocational training programs aligned with their interests, skills, and career goals; offered ongoing career counseling for students requiring additional support
- Developed and maintained partnerships with local businesses to enhance internship programming, improving student placement opportunities
- Acted as the hiring manager for all department staff vacancies; conducted onboarding for all new hires
- Reviewed and authorized purchasing requests for department needs. for the department and ensured that all CTT staff were operating within their budget
- Collaborated with academic manager and scheduling clerk to create schedules for 230 to 275 active students, ensuring optimal course delivery
- Facilitated conduct meetings for students who displayed outstanding behavior concerns in the classroom
Career Counselor
Hubert H. Humphrey Job Corps Center
Saint Paul, MN
05.2016 - 10.2018
- Guided HHHJC students in defining long-term career aspirations and setting achievable objectives during their training program
- Evaluated individual student performance and identified measurable goals for personal and professional growth
- Facilitated small groups intended to promote social and emotional development
- Collaborated with Health and Wellness staff to establish effective accommodations for students with a mental health diagnosis or documented disability
- Provided crisis intervention and ongoing care for students experiencing mental health emergencies or other personal crises
- Established and conducted targeted programming to prevent sexual assault and harassment incidents, including targeted programming and investigating reports of sexual misconduct
- Ensured adherence to safety and accountability standards to protect staff and students
Direct Care Professional Emergency Float
ACR Homes
Roseville, MN
08.2020 - 04.2023
- Enhanced resident health and well-being by executing medical team orders effectively
- Maintained accurate records of residents' health, diet, mood, and activities; reported concerns to the house director and nursing staff
- Determined resident health decisions by following medical flow-chart and consulting assigned nurse as needed
- Provided care for residents who are unable to complete tasks independently; this can include hygiene tasks, meal prep and feeding, distributing medications, or assisting with exercise
- Established warm and comfortable relationships with residents, while maintaining appropriate professional boundaries
Education
B.A. - Youth Developmental Studies
North Central University
Minneapolis, MN05-2009
Skills
- Program implementation
- Client case management
- Crisis intervention
- Employment counseling
- Community engagement
- Grant administration
- Resource management
- Staff development
- Trauma-informed customer care
Timeline
Student Parent Coordinator Department of Student Health and Basic Needs
Metropolitan State University
06.2024 - Current
Administrative Assistant - Dean of Students Office; Disability Resources Office
Hamline University
08.2021 - 06.2024
Direct Care Professional Emergency Float
ACR Homes
08.2020 - 04.2023
Career Technical Training Manager
Hubert H. Humphrey Job Corps Center
10.2018 - 08.2021
Career Counselor
Hubert H. Humphrey Job Corps Center
05.2016 - 10.2018
B.A. - Youth Developmental Studies
North Central University