Katie Pizzitola
Houston,Texas
Summary
Project management professional with track record of delivering high-impact projects in diverse environments. Adept at driving project timelines and ensuring quality outcomes through strategic planning and execution. Highly collaborative, adaptable, and committed to team success and client satisfaction.
Overview
5
5
years of professional experience
Work History
Project Manager
Xevant
03.2022 - Current
- Planned, designed, and scheduled phases for large projects.
- Prepared detailed reports on project status for stakeholders, ensuring transparency and alignment with objectives.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Identified plans and resources required to meet project goals and objectives.
- Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Customer Success Manager
Nouryon
09.2021 - 03.2022
- Assisted customers with onboarding and product setup to foster successful adoption and usage.
- Established strong relationships with key customers, resulting in increased customer loyalty.
- Collaborated with sales team to ensure seamless handoffs, resulting in smoother customer transitions.
- Conducted regular account reviews to assess progress and strategize future growth opportunities for clients.
- Played instrumental role in client satisfaction by working with logistics teams for proper resolution of service issues.
- Coordinated with internal teams to provide prompt support and address client needs efficiently.
- Enhanced customer satisfaction by proactively addressing concerns and providing tailored solutions.
Jr. Project Manager
Alert Logic
01.2020 - 09.2021
- Contributed to risk management efforts, identifying potential obstacles and developing mitigation strategies.
- Facilitated effective team meetings for sharing updates, discussing challenges, and brainstorming solutions.
- Delivered projects on time and within budget by consistently monitoring progress and adjusting plans as needed.
- Coordinated with cross-functional teams to resolve issues promptly and maintain project momentum.
- Liaised with internal organization, clients and suppliers and maintained open communication lines on project phases.
Education
Bachelor of Science - General Business
University Of Houston Clear Lake
Houston, Texas01.2019
Skills
- Project management
- Project planning and development
- Stakeholder communications
- Client relations
- Processes and procedures
- Team collaboration
Timeline
Project Manager
Xevant
03.2022 - Current
Customer Success Manager
Nouryon
09.2021 - 03.2022
Jr. Project Manager
Alert Logic
01.2020 - 09.2021
Bachelor of Science - General Business
University Of Houston Clear Lake
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