Katie Preslar
Marshville,NC
Summary
Detail-oriented professional with strong customer service and data management skills. Proven ability to efficiently handle clerical duties and support patient care in fast-paced environments.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Unit Secretary
Atrium Health
Monroe, North Carolina
06.2021 - Current
- Assists with the clerical duties related to patient care and management of nursing under the supervision of the Nurse Manager, Assistant Nurse Manager, or Charge Nurse.
- Greeted patients, delivering high-quality customer service to enhance patient experience.
- Receives and forwards incoming telephone calls, conveys messages, and responds to requests for information.
- Updated and organized patient files, ensuring accuracy and currency of information for effective patient management.
- Enter data into computer systems for patients’ medical records.
- Scheduled hospital follow-up appointments for patients.
- Ensure the appropriate disposition of laboratory and diagnostic reports.
- Disassembles charts of discharged patients according to format and files all materials in patient records.
- Work independently in a fast-paced healthcare environment, effectively prioritizing multiple tasks and responding to time-sensitive needs while maintaining accuracy and professionalism.
lawncare
Self-employeed
Marshville, North Carolina
02.2018 - 01.2026
- Utilized mowers, weed eaters, and hand tools to precisely trim grass and edge lawn areas.
- Mowed and trimmed residential lawns, enhancing property appearance and curb appeal.
- Operated leaf blowers to efficiently clear debris and collected grass and hedge trimmings for disposal.
Guest Services Receptionist
Atrium Health
Monroe, North Carolina
12.2020 - 06.2021
- Greeted and directed patients and visitors to requested departments or patient rooms throughout the hospital
- Assisted guests with directions and information about hospital amenities to enhance their experience.
- Communicated courteously and effectively, ensured clarity of information, confirmed guests' understanding, and addressed complaints with a calm and positive demeanor.
- Provided front desk services to guests
- Transported patients to desired areas
- Delivered mail and messages promptly, facilitated communication by receiving and forwarding calls, and responding to information requests.
Education
High School Diploma -
Country Meadows Academy
Marshville, NC05-2020
Skills
- Dedicated, dependable, and hardworking, team player who gets along well with others Excellent computer skills, Organization skills, proficient in Microsoft Word and Excel Great communication, customer service, and problem-solving skills
Certification
- BLS (Basic Life Support)
Timeline
Unit Secretary
Atrium Health
06.2021 - Current
Guest Services Receptionist
Atrium Health
12.2020 - 06.2021
lawncare
Self-employeed
02.2018 - 01.2026
High School Diploma -
Country Meadows Academy