Katie Ramsey
Welcome,MN
Summary
Compassionate Care Provider with experience, skilled in medication management and emotional support. Proven ability to enhance resident well-being through personalized care plans and effective communication. Adaptable and dedicated, I foster a safe environment while promoting independence and quality of life for diverse populations.
Professional hospitality worker, ready to excel in fast-paced environment. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.
Overview
9
9
years of professional experience
Work History
Bartender
Lake Belt Bar and Grill
Ceylon, MN
03.2026 - Current
- Prepared and served a variety of cocktails and beverages based on customer preferences.
- Managed inventory levels, ensuring timely replenishment of bar supplies and ingredients.
- Maintained cleanliness and organization of bar area to comply with health regulations.
- Provided exceptional customer service by engaging with patrons and addressing inquiries promptly.
- Collaborated with kitchen staff to coordinate food orders and special requests efficiently.
- Monitored cash register operations, accurately handling transactions and balancing daily sales reports.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Care Provider
Temperance Lake Ridge
Sherburn, MN
02.2026 - 03.2026
- Assisted residents with daily living activities, ensuring comfort and safety.
- Administered medications according to established schedules and protocols.
- Collaborated with healthcare team to develop personalized care plans.
- Monitored resident health and reported changes to nursing staff promptly.
- Maintained cleanliness and organization of living spaces for optimal hygiene.
- Reduced patient anxiety and stress through effective communication and active listening skills.
- Delivered high-quality personal care services that improved overall health outcomes for patients with various medical conditions or disabilities.
- Maintained a safe and clean environment for patients by adhering to infection control protocols and performing regular housekeeping duties.
Resident Assistant
Goldfinch Estates
Fairmont, MN
12.2025 - 02.2026
- Assisted residents with daily activities, promoting independence and enhancing quality of life.
- Facilitated communication between residents and staff to address needs and concerns effectively.
- Organized community events, fostering social engagement among residents and strengthening relationships.
- Implemented safety protocols, ensuring a secure environment for all residents and visitors.
- Maintained accurate records of resident interactions, contributing to improved service delivery and care plans.
- Collaborated with interdisciplinary teams to develop personalized care strategies for residents' diverse needs.
- Adapted quickly to changing situations, demonstrating flexibility in addressing resident requests and emergencies.
- Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
Server
Grand Casino Hinckley
Hinckley
05.2024 - 12.2024
- Provided exceptional customer service in high-volume dining environment.
- Assisted in menu presentation and daily specials to enhance guest experience.
- Collaborated with kitchen staff to ensure timely food delivery and accuracy.
- Maintained cleanliness and organization of dining areas for optimal guest satisfaction.
- Processed guest orders efficiently using point-of-sale system for accurate billing.
- Adapted quickly to changing demands during peak hours, ensuring smooth operations.
- Engaged with guests to build rapport and encourage repeat visits.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained cleanliness and organization of bar area, ensuring compliance with health and safety standards.
- Collaborated with kitchen staff to ensure timely service of food and beverage orders during peak hours.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Boosted beverage sales, designing and promoting range of signature cocktails.
Server
IHOP
Atascocita, TX
03.2017 - 05.2018
- Delivered exceptional customer service in high-volume dining environment.
- Assisted in training new servers on menu items and service standards.
- Managed order accuracy and timely delivery to enhance guest satisfaction.
- Collaborated with kitchen staff to streamline food service operations.
- Maintained cleanliness and organization of dining area for optimal guest experience.
- Processed payments efficiently, ensuring accurate transactions at point of sale.
- Adapted quickly to changing menu items and special requests from guests.
- Served food and beverages promptly with focused attention to customer needs.
Cashier
Kroger
Atascocita, TX
01.2017 - 05.2017
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer throughout shifts to ensure financial integrity.
- Assisted customers with product inquiries and provided recommendations for enhanced shopping experience.
- Collaborated with team members to optimize checkout workflow during peak hours.
Education
High School Diploma -
Atascocita High School
Humble, TX2019
Skills
- Strong multitasking
- Team player attitude
- Clear and effective communication
- Outgoing personality
- Cleanliness and hygiene
- Customer service expertise
- Responsible alcohol service
Housekeeping
Social interaction
Personal care
Stress reduction techniques
Personal hygiene assistance
Medication distribution
Fall prevention
Feeding support
Heavy lifting
HIPAA compliance
Time management
Relationship building
Behavior redirection
Strong ethics
Compassion and empathy
Active listening
Adaptability and flexibility
Verbal and written communication
Safety awareness
Dementia care
Flexible schedule and availability
Exceptional customer service
Cash handling
Memory retention
Customer service
Safe food handling
High volume dining
Sales techniques
Order accuracy
Timeline
Bartender
Lake Belt Bar and Grill
03.2026 - Current
Care Provider
Temperance Lake Ridge
02.2026 - 03.2026
Resident Assistant
Goldfinch Estates
12.2025 - 02.2026
Server
Grand Casino Hinckley
05.2024 - 12.2024
Server
IHOP
03.2017 - 05.2018
Cashier
Kroger
01.2017 - 05.2017
High School Diploma -
Atascocita High School