Katie Ripplinger
Sheridan ,Ore
Summary
Dynamic General Manager with a proven track record at Anthropologie, excelling in sales strategy and team leadership. Spearheaded initiatives that drove business growth and enhanced employee satisfaction. Skilled in process improvement and conflict resolution, fostering a collaborative environment that empowered teams and strengthened client relationships. Professional leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.
Overview
16
16
years of professional experience
Work History
General Manager
Anthropologie
Portland, Oregon
05.2020 - Current
- Oversaw execution of budgets, conducted staff evaluations and organized training sessions and schedules along with negotiating contracts.
- Developed and implemented strategies to increase sales and profitability with positive comps yearly
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Developed operational strategies to foster customer and employee loyalty.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Area Manager of Operations
Coach
06.2015 - 03.2020
- Conducted regular audits of facility operations to ensure compliance with industry regulations and company policies.
- Facilitated communication between departments, resolving conflicts, and streamlining processes for better collaboration.
- Increased productivity by discovering improvement opportunities and applying successful methods.
- Enhanced customer satisfaction by addressing concerns promptly and implementing process improvements.
- Streamlined operations by implementing efficient management strategies and organizational systems.
- Assisted in recruiting, hiring and training of team members.
- Empowered team members through professional development opportunities that fostered individual growth as well as team cohesion.
- Traveled to average of 5 locations monthly to manage each store and perform reviews of individual managers and employees.
- Led a team of professionals, fostering a collaborative environment to achieve company goals.
Visual Merchandising Manager
Nordstrom
01.2009 - 10.2014
- Adapted quickly to changing trends within the retail industry, embracing new methods when necessary while maintaining consistent results in sales performance metrics.
- Oversaw visual merchandising for new store openings and store collateral adjustments.
- Conducted regular assessments of store layout, making data-driven adjustments to optimize traffic flow and product visibility.
- Ensured visually appealing displays by leveraging current fashion insights.
- Contributed to company growth through targeted visual merchandising efforts that aligned with overall business objectives.
- Enhanced store visual appeal by designing and implementing creative merchandising displays.
- Managed inventory levels for optimal product assortment, ensuring a diverse and appealing store presentation.
- Streamlined workflow processes by developing guidelines for efficient display teardowns and resets during peak seasons.
- Established open lines of communication with store personnel regarding any changes made in the visual merchandising plan, ensuring smooth transitions.
Education
High School Diploma -
Santiam Christian School
Corvallis, OR06.2000
Skills
- Sales strategy
- Operational strategy
- Team leadership
- Process improvement
- Conflict resolution
- Training development
- Business growth
- Leadership and team building
- Effective leader
- Verbal and written communication
- Team training and development
- Exceptional interpersonal communication
- Organizational development
- Staffing
Timeline
General Manager
Anthropologie
05.2020 - Current
Area Manager of Operations
Coach
06.2015 - 03.2020
Visual Merchandising Manager
Nordstrom
01.2009 - 10.2014
High School Diploma -
Santiam Christian School
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